A week ago, I used my K3 with my computer logging program, Logger32, successfully. Shortly thereafter, I had a problem with the logging program and had to reinstall it. Following that, I was unable to communicate between Logger32 and the K3. I have the I/O board that has a USB connector. For a while, I was sure that Logger32 was at fault, but finally I decided to try K3 Utility just to assure that there was communication. There was no communication. I have tried the Auto position in K3 Utility, but no confirmation of communication results. I have pulled the USB cable out of the the computer and replaced it, and then did this with the K3, and in both cases, the computer beeps to say that a cable has been removed and then beeps to say it is back in.
I do not know if there is a command or switch that I have forgotten. Prior to this, the rig has worked with computer for about three years, when I put the USB board in.
I am certain that I have the correct COM port, but I have tested all of those listed in the K3 Utility (1, 3, 5, 9).
I just looked at the K3 Utility Help,and it indicates that the correct port, in Device Manager, should mention an FTDI chip. The port that I think is the right one says it is a USB serial converter, manufacturer is FTDI.
I do not know where to go from here? Can someone help?