Re: Internet issues

Howard Anderson

Hi all,

I worked with Bernard briefly this morning around11 AM when he called.

I suggested that he use his cell phone as a "hot spot" and connect
his computer to that instead of his COX cable. 

He did that and reported that that solved the problem!
So I told him he now had proof that it was a COX problem.

He called me back a little later and reported that when he
disconnected from his hot-spot and reconnected
to his COX cable that the COX problem was solved!

So I mention this mainly to provide you with a way to test if you
should ever have a similar problem. 

Bernard is now able to work as he used to...

And yes...  This was really weird...



On 8/20/2020 18:53, Bernard Miller wrote:



I could use some help from the group. I have a real head scratcher going on.


  1. I cannot access my video controller or my power controller remotely.
    1. I have tried 4 different computers on two different networks with no luck.
  2. Though I cannot access these devices, others can. Howard and Jim Collins were able to access my video feed. Can each of you try accessing and let me know if you can see my video feed.
  3. I cannot Remote Desktop to my computer, but I can TeamViewer into it.
    1. Once I am connected to the DSNM computer via TeamViewer, I can then access my video and power controllers.
  4. I have tried restarting my computer and restarting the router. Neither worked.


If any of you have any ideas I would love to hear them. This is just weird beyond words, especially the fact I have tried on four different computers on two different networks and yet others can access my video controller.






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