Spotcollector - Missing spots


Thomas Utesch
 
Edited

Just did a new install of Windows 11 and DX Labs applications. I followed instructions on moving DX Labs applications to a new computer including the latest workspace. All apps work perfectly except SpotCollector is not showing spots. I disabled the Windows Firewall and any malware protection (I think) but still nothing.  The scroll bar in the spot window pops up as it does when a spot comes in but the spot is invisible. Any ideas?

Tom - KG2U


Thomas Utesch
 
Edited

I am running Windows 11 as a virtual machine on a HP Proliant dl360-P gen8 server using ProxMox as a level 1 hypervisor. I have another virtual machine running Windows 10 on the same server and SpotCollector works perfectly. Either it is an issue with Windows 11, which I don't think it is as I had a beta version running on the server with DX Labs functioning perfectly, or somehow I messed up the install.


Dave AA6YQ
 

+ AA6YQ comments below
Just did a new install of Windows 11 and DX Labs applications. I followed instructions on moving DX Labs applications to a new computer including the latest workspace. All apps work perfectly except SpotCollector is not showing spots. I disabled the Windows Firewall and any malware protection (I think) but still nothing.  Any ideas?

+ What colors are the 7 circular indicators in the "Spot Source Status" panel at the top of SpotCollector's Main window? If it a least one of the left-most 4 indicators in that panel is green, see

https://www.dxlabsuite.com/dxlabwiki/EmptyDatabase

    73,

           Dave, AA6YQ


Joe Subich, W4TV
 

First, check the time one and time on your PC. DXKeeper/SpotCollector
expects the time zone to be set for the correct local time (not UTC).

Beyond that see the DXLab WiKi:
<http://www.dxlabsuite.com/dxlabwiki/GettingStarted>

particularly:
<http://www.dxlabsuite.com/dxlabwiki/EmptyDatabase>


73,

... Joe, W4TV

On 2021-10-23 5:49 PM, Thomas Utesch wrote:
Just did a new install of Windows 11 and DX Labs applications. I followed instructions on moving DX Labs applications to a new computer including the latest workspace. All apps work perfectly except SpotCollector is not showing spots. I disabled the Windows Firewall and any malware protection (I think) but still nothing.  Any ideas?
Tom - KG2U


Thomas Utesch
 

The indicators are green. I turned on logging and it looks like spots are getting through but just not showing on the screen.

2021-10-24 00:37:33     > SpotCollector version 8.9.2
2021-10-24 00:37:33     > App.Path          : C:\DXLab\SpotCollector
2021-10-24 00:37:33     > App.exe           : SpotCollector
2021-10-24 00:37:33     > Module            : C:\DXLab\SpotCollector\SpotCollector.exe
2021-10-24 00:37:33     > Operating System  : Windows 10 Enterprise (64-bit) build 22000
2021-10-24 00:37:33     > Locale ID         : 1033 (0x409)
2021-10-24 00:37:33     > ANSI CodePage     : 1252
2021-10-24 00:37:33     > OEM CodePage      : 437
2021-10-24 00:37:33     > Country           : United States
2021-10-24 00:37:33     > Language          : English
2021-10-24 00:37:33     > DecimalSeparator  : .
2021-10-24 00:37:33     > ThousandSeparator : ,
2021-10-24 00:37:33     > DXLab Apps        : [CC]
2021-10-24 01:06:00     > Monitors          : 1
2021-10-24 01:06:00     > Monitor 1
2021-10-24 01:06:00     >    width          : 1636
2021-10-24 01:06:00     >    height         : 921
2021-10-24 01:06:00     >    dimensions     : (0, 0)-(1636, 921)
2021-10-24 01:06:00.372 > SpotDatabaseModule.EnqueueBandAgeFilterAction: Age Filter
2021-10-24 01:06:00.677 > SpotDatabaseModule.DequeueBandAgeFilterAction
2021-10-24 01:06:00.677 > SpotDatabaseModule.DequeueBandAgeFilterAction:Age Filter
2021-10-24 01:06:00.685 > SpotDatabaseModule.FilterDisplay
2021-10-24 01:06:00.685 > SpotDatabaseModule.FilterDisplay, Filter = ((BAND='20M')OR(BAND='17M')OR(BAND='15M')OR(BAND='12M')OR(BAND='10M')OR(BAND='6M')) AND ((MODE = '') OR (MODE = 'SSB') OR (MODE = 'AM') OR (MODE = 'FM') OR (MODE = 'MFSK16') OR (MODE = 'HELL') OR (MODE = 'SSTV') OR (MODE = 'FSK31') OR (MODE = 'PKT') OR (MODE = 'THRB') OR (MODE = 'MT63') OR (MODE = 'TOR') OR (MODE = 'ASCI') OR (MODE = 'ATV') OR (MODE = 'CLO') OR (MODE = 'FAX') OR (MODE = 'FSK441') OR (MODE = 'GTOR') OR (MODE = 'HFSK') OR (MODE = 'MFSK8') OR (MODE = 'OLIVIA') OR (MODE = 'PAC') OR (MODE = 'PAC2') OR (MODE = 'PAC3') OR (MODE = 'Q15') OR (MODE = 'CHIP64') OR (MODE = 'DOMINO') OR (MODE = 'QPSK31') OR (MODE = 'QPSK63') OR (MODE = 'QPSK125') OR (MODE = 'PSKFEC31') OR (MODE = 'PSK10') OR (MODE = 'PSKAM10') OR (MODE = 'PSKAM31') OR (MODE = 'PSKAM50') OR (MODE = 'THROBX') OR (MODE = 'CONTESTI') OR (MODE = 'RTTYM') OR (MODE = 'PAX') OR (MODE = 'PAX2') OR (MODE = 'DOMINOF') OR (MODE = 'PSKHELL') OR (MODE = 'FMHELL') OR (MODE = 'HELL80') OR (MODE = 'CHIP128') OR (MODE = 'AMTORFEC') OR (MODE = 'VOI') OR (MODE = 'ALE') OR (MODE = 'THOR') OR (MODE = 'ROS') OR (MODE = 'WINMOR') OR (MODE = 'QPSK250') OR (MODE = 'MSK144') OR (MODE = 'ISCAT') OR (MODE = 'QRA64') OR (MODE = 'QRA64A') OR (MODE = 'QRA64B') OR (MODE = 'QRA64C') OR (MODE = 'QRA64D') OR (MODE = 'QRA64E') OR (MODE = 'FST4')) AND TRUE AND ((UN = 'Y') OR (NAE = 'Y')) AND (Hidden = 'N') AND (LASTTIME > (DATEADD("n",-60,'2021-10-24 01:06:00')))
2021-10-24 01:06:00.685 > SpotDatabaseModule.UpdateSpotRecordsets
2021-10-24 01:06:00.685 >    SpotRecordset.Filter = ((BAND='20M')OR(BAND='17M')OR(BAND='15M')OR(BAND='12M')OR(BAND='10M')OR(BAND='6M')) AND ((MODE = '') OR (MODE = 'SSB') OR (MODE = 'AM') OR (MODE = 'FM') OR (MODE = 'MFSK16') OR (MODE = 'HELL') OR (MODE = 'SSTV') OR (MODE = 'FSK31') OR (MODE = 'PKT') OR (MODE = 'THRB') OR (MODE = 'MT63') OR (MODE = 'TOR') OR (MODE = 'ASCI') OR (MODE = 'ATV') OR (MODE = 'CLO') OR (MODE = 'FAX') OR (MODE = 'FSK441') OR (MODE = 'GTOR') OR (MODE = 'HFSK') OR (MODE = 'MFSK8') OR (MODE = 'OLIVIA') OR (MODE = 'PAC') OR (MODE = 'PAC2') OR (MODE = 'PAC3') OR (MODE = 'Q15') OR (MODE = 'CHIP64') OR (MODE = 'DOMINO') OR (MODE = 'QPSK31') OR (MODE = 'QPSK63') OR (MODE = 'QPSK125') OR (MODE = 'PSKFEC31') OR (MODE = 'PSK10') OR (MODE = 'PSKAM10') OR (MODE = 'PSKAM31') OR (MODE = 'PSKAM50') OR (MODE = 'THROBX') OR (MODE = 'CONTESTI') OR (MODE = 'RTTYM') OR (MODE = 'PAX') OR (MODE = 'PAX2') OR (MODE = 'DOMINOF') OR (MODE = 'PSKHELL') OR (MODE = 'FMHELL') OR (MODE = 'HELL80') OR (MODE = 'CHIP128') OR (MODE = 'AMTORFEC') OR (MODE = 'VOI') OR (MODE = 'ALE') OR (MODE = 'THOR') OR (MODE = 'ROS') OR (MODE = 'WINMOR') OR (MODE = 'QPSK250') OR (MODE = 'MSK144') OR (MODE = 'ISCAT') OR (MODE = 'QRA64') OR (MODE = 'QRA64A') OR (MODE = 'QRA64B') OR (MODE = 'QRA64C') OR (MODE = 'QRA64D') OR (MODE = 'QRA64E') OR (MODE = 'FST4')) AND TRUE AND ((UN = 'Y') OR (NAE = 'Y')) AND (Hidden = 'N') AND (LASTTIME > (DATEADD("n",-60,'2021-10-24 01:06:00')))
2021-10-24 01:06:00.979 > SpotDatabaseModule.FormatSpotGrid: start
2021-10-24 01:06:00.997 > SpotDatabaseModule.FormatSpotGrid: SpotGrid configured
2021-10-24 01:06:01.248 > SpotDatabaseModule.FormatSpotGrid: Splits.Count = 1
2021-10-24 01:06:02.116 > SpotDatabaseModule.FormatSpotGrid: SpotGrid column order, widths, and alignment specified
2021-10-24 01:06:02.185 > SpotDatabaseModule.FormatSpotGrid: complete
2021-10-24 01:06:02.194 > SpotDatabaseModule.UpdateSpotRecordsets complete
2021-10-24 01:06:02.194 > SpotDatabaseModule.InitiateCommandBandSpreadUpdate, BandspreadEnabled = False, XcvrBand = 12M
2021-10-24 01:06:02.216 > SpotDatabaseUI.SpotGrid_SplitChange, Splits.Count = 1
2021-10-24 01:06:02.226 > SpotDatabaseUI.SpotGrid_RowColChange
2021-10-24 01:06:02.257 > SpotDatabaseModule.DequeueBandAgeFilterAction complete
2021-10-24 01:06:04.011 > ClusterUI.HandleIncomingData from W2PS
2021-10-24 01:06:04.028 >    from W2PS: DX de 9K2BM:     14095.3  7P8RU        CCC 7P* DXCC 432 WAC AF WAZ 38 2206Z LL49
2021-10-24 01:06:04.028 >       tokencount = 15, LinkState = 3
2021-10-24 01:06:04.028 >       DX spot
2021-10-24 01:06:04.028 > ClusterModule.GetBandNameForFrequency, Freq = 14095.3, Band = 20M
2021-10-24 01:06:04.028 > ClusterModule.ParseNotes,theQSX = -1
2021-10-24 01:06:04.028 > ClusterModule.GetModeForFrequency, Freq = 14095.3, Mode = CW
2021-10-24 01:06:04.028 > SpotDatabaseModule.EnqueueSpot 7P8RU on 14,095.3 @ 10/24/2021 2206Z [ source: 9K2BM, band: 20M, mode: CW, origin: AS, net: W2PS, notes: CCC 7P* DXCC 432 WAC AF WAZ 38, origingrid: LL49]
2021-10-24 01:06:04.028 >    enqueued SourceGrid = LL49
2021-10-24 01:06:04.028 > StartDequeueTimers, theInterval = 3000
2021-10-24 01:06:04.042 >    DequeueInterval = 3000, ActiveSpotQueueEntries = 1
2021-10-24 01:06:04.042 > SpotDatabaseModule.EnqueueSpot complete


Thomas Utesch
 
Edited

Time is set correctly on the computer however the title bar of SpotCollector is showing 0120Z when it is actually 2220Z. Upon closed examination, the time zone was set incorrectly in Windows. Now that it's right, all is well. Thanks for the help.


Dave AA6YQ
 

+ AA6YQ comments below
Time is set correctly on the computer however the title bar of SpotCollector is showing 0120Z when it is actually 2220Z. Upon closed examination, the time zone was set incorrectly in Windows. 
+ SpotCollector was rejecting incoming spots as "too old".

      73,

            Dave, AA6YQ