SpotCollector 9.2.9 spots not posting


Carl Licari-NX5T
 

New today my spots on SpotCollector 9.2.9 are not posting. Anyone else having issues?
Thx
Carl
NX5T


Joe Subich, W4TV
 

No. Did you check your computer clock/time zone?

See also: <http://www.dxlabsuite.com/dxlabwiki/EmptyDatabase>

73,

... Joe, W4TV

On 1/28/2023 11:55 AM, Carl Licari-NX5T wrote:
New today my spots on SpotCollector 9.2.9 are not posting. Anyone else having issues?
Thx
Carl
NX5T


Carl Licari-NX5T
 

Checked those items. No joy. SpotCollector populates but now won't post any "Outgoing spots" I try adding to the cluster.


Carl Licari-NX5T
 

So I can get my spots to go out sending them "Local", but not to the "Cluster". 


Dave AA6YQ
 

+ AA6YQ comments below
SpotCollector populates but now won't post any "Outgoing spots" I try adding to the cluster.
+ What leads you to conclude that SpotCollector isn't posting outgoing spots?

    73,

           Dave, AA6YQ


Joe Subich, W4TV
 

Have you selected *one* cluster to which spots will be posted and have
you selected the appropriate "Spot" radio button on the Spot Sources
tab?

73,

... Joe, W4TV

On 2/3/2023 1:43 PM, Carl Licari-NX5T wrote:
So I can get my spots to go out sending them "Local", but not to the "Cluster".


Carl Licari-NX5T
 

They're not showing up in the SpotCollector window or on DXHeat website like normally have.

Carl


Carl Licari-NX5T
 
Edited

Yes Joe


Dave AA6YQ
 

+ AA6YQ comments below:
They're not showing up in the SpotCollector window or on DXHeat website like normally have.
+ OK. So that I can see what's going on, please do the following:

1. on the Configuration window's General tab, check the "log debugging info" box

2. direct SpotCollector to generate an outgoing spot, and then wait 1 minute

3. on the Configuration window's General tab, uncheck the "log debugging info" box

4. attach the errorlog.txt file from your SpotCollector folder to an email message, and send the message to me via

aa6yq (at) ambersoft.com

      73,

            Dave, AA6YQ


Carl Licari-NX5T
 

I have complete above instructions and emailed to you Dave.
Thx
Carl


Carl Licari-NX5T
 

For anyone else with thoughts...
When spots are made from a DX website (DXcluster) they show up on spot collector right away. 
I uninstalled SpotCollector and then reinstalled and still no spots I make from "Outgoing Spots" show up in main window of SpotCollector or any other DX websites.
Spots made with Local button post in main window but not when Custer button is used.
Thx
Carl


Joe Subich, W4TV
 

Spots made with Local button post in main window but not when Custer
button is used.
Then check the cluster you are using to post the spots. See if there
is a problem with that cluster (like a setting that does not send your
spots back to you).

73,

... Joe, W4TV

On 2/5/2023 12:15 PM, Carl Licari-NX5T wrote:
For anyone else with thoughts...
When spots are made from a DX website (DXcluster) they show up on spot collector right away.
I uninstalled SpotCollector and then reinstalled and still no spots I make from "Outgoing Spots" show up in main window of SpotCollector or any other DX websites.
Spots made with Local button post in main window but not when Custer button is used.
Thx
Carl


Dave AA6YQ
 

+ AA6YQ comments below
For anyone else with thoughts...
When spots are made from a DX website (DXcluster) they show up on spot collector right away. 
I uninstalled SpotCollector and then reinstalled and still no spots I make from "Outgoing Spots" show up in main window of SpotCollector or any other DX websites.
Spots made with Local button post in main window but not when Custer button is used.

+ The last errorlog you sent me showed that SpotCollector sent the correct outgoing spot information to the designated cluster. Either something is preventing that information from being conveyed via the internet, or the DX cluster is not accepting the information, or the method you're using to confirm that an outgoing spot has been sent is flawed.

    73,

           Dave, AA6YQ