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Spot Collector throws a nutty
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Today when I started up my DXlab suite, spot collector starts and asks for my call. I entered it then spot collector starts but I lost all my settings – my SQL settings didn’t load, my spot sources didn’t load.
I restored my SQL settings OK but where are the other startup settings stored?
Pete Chamalian, W1RM W1rm@...
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Dave AA6YQ
+ AA6YQ comments below
+ That means the section of the WIndows Registry in which SpotCollector stores its settings was corrupted.
+ All of SpotCollector's settings are stored in the Windows Registry. You can recover those settings by directing the Launcher to restore SpotCollector's settings from the Workspace you created to backup your settings, as described in the " "Loading the Windows Registry with One Selected DXLab Application's Settings from a Workspace" https://www.dxlabsuite.com/dxlabwiki/CreateUpdateWorkspace
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And the same thing happened to me on Thursday. Luckily I had a pretty recent backup and got most of it back. But I have installed nothing other than Windows upgrades - especially on my station computers... Backup OFTEN! 73, Tom
On Sun, Jan 17, 2021 at 2:12 PM Dave AA6YQ <aa6yq@...> wrote: + AA6YQ comments below --
Tom LeClerc, Amateur Radio Station W1TJL (past calls WB1CBY, /VE8,XL8,CI8,VO2) LeClerc Consulting email: w1tjl@... PC/Network Consulting
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Fortunately, I have several work spaces so I was able to restore spot collector settings from one of them. Whew.
Thanks Dave
Pete Chamalian, W1RM W1rm@...
From: DXLab@groups.io <DXLab@groups.io> On Behalf Of Dave AA6YQ
Sent: Sunday, January 17, 2021 2:12 PM To: DXLab@groups.io Subject: Re: [DXLab] Spot Collector throws a nutty
+ AA6YQ comments below
+ That means the section of the WIndows Registry in which SpotCollector stores its settings was corrupted.
+ All of SpotCollector's settings are stored in the Windows Registry. You can recover those settings by directing the Launcher to restore SpotCollector's settings from the Workspace you created to backup your settings, as described in the " "Loading the Windows Registry with One Selected DXLab Application's Settings from a Workspace" https://www.dxlabsuite.com/dxlabwiki/CreateUpdateWorkspace
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Dave AA6YQ
+ AA6YQ comments below
Fortunately, I have several work spaces so I was able to restore spot collector settings from one of them. Whew. + Good! + Is there an errorlog.txt file in your SpotCollector folder? If so, please attach it to an email message, and send the message to me via 73,
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3a2mw Franco Lucioni
Spot Collector did the same to me yesterday and today.
The Error Log follows 73 Franco 3A2MW 2021-01-17 13:45:20 > SpotCollector version 8.8.0 2021-01-17 13:45:20 > App.Path : C:\DXLab\SpotCollector 2021-01-17 13:45:20 > App.exe : SpotCollector 2021-01-17 13:45:20 > Module : C:\DXLab\SpotCollector\SpotCollector.exe 2021-01-17 13:45:20 > Operating System : Windows 10 Home (64-bit) build 19042 2021-01-17 13:45:20 > Locale ID : 1036 (0x40C) 2021-01-17 13:45:20 > ANSI CodePage : 1252 2021-01-17 13:45:20 > OEM CodePage : 850 2021-01-17 13:45:20 > Country : France 2021-01-17 13:45:20 > Language : French 2021-01-17 13:45:20 > DecimalSeparator : . 2021-01-17 13:45:20 > ThousandSeparator : 2021-01-17 13:45:20 > DXLab Apps : 2021-01-17 14:43:33 > Monitors : 1 2021-01-17 14:43:33 > Monitor 1 2021-01-17 14:43:33 > width : 1536 2021-01-17 14:43:33 > height : 864 2021-01-17 14:43:33 > dimensions : (0, 0)-(1536, 864) 2021-01-17 14:43:33.835 > program error 3420 in module LogDatabaseModule.Terminate. State = 1: L'objet est incorrect ou n'est plus défini. 2021-01-17 14:43:33.851 > Common.Terminate: SpotCollector shutdown 2021-01-18 15:56:26 > SpotCollector version 8.8.0 2021-01-18 15:56:26 > App.Path : C:\DXLab\SpotCollector 2021-01-18 15:56:26 > App.exe : SpotCollector 2021-01-18 15:56:26 > Module : C:\DXLab\SpotCollector\SpotCollector.exe 2021-01-18 15:56:26 > Operating System : Windows 10 Home (64-bit) build 19042 2021-01-18 15:56:26 > Locale ID : 1036 (0x40C) 2021-01-18 15:56:26 > ANSI CodePage : 1252 2021-01-18 15:56:26 > OEM CodePage : 850 2021-01-18 15:56:26 > Country : France 2021-01-18 15:56:26 > Language : French 2021-01-18 15:56:26 > DecimalSeparator : . 2021-01-18 15:56:26 > ThousandSeparator : 2021-01-18 15:56:26 > DXLab Apps : 2021-01-18 16:39:49 > Monitors : 1 2021-01-18 16:39:49 > Monitor 1 2021-01-18 16:39:49 > width : 1536 2021-01-18 16:39:49 > height : 864 2021-01-18 16:39:49 > dimensions : (0, 0)-(1536, 864) 2021-01-18 16:39:49.543 > program error 3420 in module LogDatabaseModule.Terminate. State = 1: L'objet est incorrect ou n'est plus défini. 2021-01-18 16:39:49.559 > Common.Terminate: SpotCollector shutdown
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Dave AA6YQ
Franco, in both cases, SpotCollector was in the process of terminating, was attempting to close its "view" of your log's DXCC progress table, and found that this view does not exist.
toggle quoted messageShow quoted text
Please do the following: 1. On the Configuration window's General tab, check the "Log debugging info" box 2. Terminate SpotCollector 3. Start SpotCollector, and wait for it to fully initialize 4. Right-click an Entry in the Spot Database Display, and choose "Display Award Tracking for ..." from the pop-up menu 5. Terminate SpotCollector 6. Attach the errorlog.txt file from your SpotCollector folder to an email message, and send the email message to me via aa6yq (at) ambersoft.com 7. Start SpotCollector 8. On the Configuration window's General tab, uncheck the "Log debugging info" box 9. Terminate SpotCollector 73, Dave, AA6YQ
-----Original Message-----
From: DXLab@groups.io [mailto:DXLab@groups.io] On Behalf Of 3a2mw Franco Lucioni Sent: Monday, January 18, 2021 5:31 PM To: DXLab@groups.io Subject: Re: [DXLab] Spot Collector throws a nutty Spot Collector did the same to me yesterday and today. The Error Log follows 73 Franco 3A2MW 2021-01-17 13:45:20 > SpotCollector version 8.8.0 2021-01-17 13:45:20 > App.Path : C:\DXLab\SpotCollector 2021-01-17 13:45:20 > App.exe : SpotCollector 2021-01-17 13:45:20 > Module : C:\DXLab\SpotCollector\SpotCollector.exe 2021-01-17 13:45:20 > Operating System : Windows 10 Home (64-bit) build 19042 2021-01-17 13:45:20 > Locale ID : 1036 (0x40C) 2021-01-17 13:45:20 > ANSI CodePage : 1252 2021-01-17 13:45:20 > OEM CodePage : 850 2021-01-17 13:45:20 > Country : France 2021-01-17 13:45:20 > Language : French 2021-01-17 13:45:20 > DecimalSeparator : . 2021-01-17 13:45:20 > ThousandSeparator : � 2021-01-17 13:45:20 > DXLab Apps : 2021-01-17 14:43:33 > Monitors : 1 2021-01-17 14:43:33 > Monitor 1 2021-01-17 14:43:33 > width : 1536 2021-01-17 14:43:33 > height : 864 2021-01-17 14:43:33 > dimensions : (0, 0)-(1536, 864) 2021-01-17 14:43:33.835 > program error 3420 in module LogDatabaseModule.Terminate. State = 1: L'objet est incorrect ou n'est plus d�fini. 2021-01-17 14:43:33.851 > Common.Terminate: SpotCollector shutdown 2021-01-18 15:56:26 > SpotCollector version 8.8.0 2021-01-18 15:56:26 > App.Path : C:\DXLab\SpotCollector 2021-01-18 15:56:26 > App.exe : SpotCollector 2021-01-18 15:56:26 > Module : C:\DXLab\SpotCollector\SpotCollector.exe 2021-01-18 15:56:26 > Operating System : Windows 10 Home (64-bit) build 19042 2021-01-18 15:56:26 > Locale ID : 1036 (0x40C) 2021-01-18 15:56:26 > ANSI CodePage : 1252 2021-01-18 15:56:26 > OEM CodePage : 850 2021-01-18 15:56:26 > Country : France 2021-01-18 15:56:26 > Language : French 2021-01-18 15:56:26 > DecimalSeparator : . 2021-01-18 15:56:26 > ThousandSeparator : � 2021-01-18 15:56:26 > DXLab Apps : 2021-01-18 16:39:49 > Monitors : 1 2021-01-18 16:39:49 > Monitor 1 2021-01-18 16:39:49 > width : 1536 2021-01-18 16:39:49 > height : 864 2021-01-18 16:39:49 > dimensions : (0, 0)-(1536, 864) 2021-01-18 16:39:49.543 > program error 3420 in module LogDatabaseModule.Terminate. State = 1: L'objet est incorrect ou n'est plus d�fini. 2021-01-18 16:39:49.559 > Common.Terminate: SpotCollector shutdown -- This email has been checked for viruses by AVG. https://www.avg.com
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Matthias Zwoch
I could reproduce the loss of settings in the spot collector. When DXLab
with its applications including spotcollector is on and the computer is shut down, the spotcollector will be terminated by W10 before the settings are written to the registry and I saw either a partial or a full loss of spotcollector settings. If DXlab is terminated (no matter how it is done) before the shutdown was requested no issues happened. 73 Matthias, DD7NT
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Dave AA6YQ
+ AA6YQ comments below
I could reproduce the loss of settings in the spot collector. When DXLab with its applications including spotcollector is on and the computer is shut down, the spotcollector will be terminated by W10 before the settings are written to the registry and I saw either a partial or a full loss of spotcollector settings. + What's an example of a setting that is "lost"? If DXlab is terminated (no matter how it is done) before the shutdown was requested no issues happened. + On startup, SpotCollector reads its settings from the Windows Registry; those settings remain unmodified in the Windows Registry. + When SpotCollector terminates "normally", it saves its settings to the Windows Registry. If SpotCollector were terminated by Windows (without a "normal" termination), then SpotCollector's settings in the Windows Registry would remain as they were when SpotCollector started up -- they would not be "lost" unless something intentionally cleared them. 73, Dave, AA6YQ
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Matthias Zwoch
Am 19.01.2021 um 10:12 schrieb Dave AA6YQ:
+ AA6YQ comments belowFull loss: Spocollector asks for call and spot sources, queries etc.must be restored Partial loss: the queries were missed but spot sources are there. This case I reproduced just now another time. Shut the computer down wile spotcollector was still open. If you would like to see it, I did a reg-export of the spotcollector tree. May restore the settings and export again, so you can see them complete and the damaged status. OK but looks if W10 kills that while it "terminates normally" inmid of saving settings. Assume that you renew the whole spotcollector registry tree. 73 Matthias, DD7NT
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I had a similar situation after a power failure this week. Spotcollector was running on my laptop when it finally lost battery power and shut down. When I brought up the laptop when the power was restored and started Spotcollector, everything restored except the SQL Filter buttons. I restored from the saved SQL Filter Buttons and all has been well since.
Bob AF9W
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Dave AA6YQ
* More AA6YQ comments below
I could reproduce the loss of settings in the spot collector. When DXLab with its applications including spotcollector is on and the computer is shut down, the spotcollector will be terminated by W10 before the settings are written to the registry and I saw either a partial or a full loss of spotcollector settings.Full loss: Spocollector asks for call and spot sources, queries etc.must be restored Partial loss: the queries were missed but spot sources are there. This case I reproduced just now another time. Shut the computer down wile spotcollector was still open. If you would like to see it, I did a reg-export of the spotcollector tree. May restore the settings and export again, so you can see them complete and the damaged status. * On startup, SpotCollector only displays the small window asking for your callsign if the callsign stored in the Windows Registry is blank. There are only three ways this can happen: 1. you are running SpotCollector for the first time 2. you've cleared the "Operator Callsign" box in on the Configuration window's General tab, and then terminated SpotCollector 3. you've directed the Launcher to load a Workspace that was created when SpotCollector's "Operator Callsign" box has been cleared (or never set). * If terminating SpotCollector "abnormally" -- preventing it from executing its shutdown code -- is causing the loss of settings in the Windows Registry, then unless one of the above 3 situations is in force, the fault lies in Windows. The Launcher's ability to save and restore application settings to a Workspace is your defense against this unfortunate possibility. 73, Dave, AA6YQ
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Dave AA6YQ
+ AA6YQ comments below
I had a similar situation after a power failure this week. Spotcollector was running on my laptop when it finally lost battery power and shut down. When I brought up the laptop when the power was restored and started Spotcollector, everything restored except the SQL Filter buttons. I restored from the saved SQL Filter Buttons and all has been well since. + Prior to SpotCollector version 8.8.0, SQL filters were not saved between sessions in the Windows Registry; they were saved to a designated file by clicking the Save button in the "SQL Filter" window. In SpotCollector 8.8.0, SQL filters are saved in the Windows Registry on termination, and restored from the Windows Registry on startup. + What version of SpotCollector are you running, Bob? 73, Dave, AA6YQ
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On Tue, Jan 19, 2021 at 9:54 PM Dave AA6YQ <aa6yq@ambersoft.com> wrote:
That doesn't sound right. I've never saved my SpotCollector SQL filters to a file, and they were always retained (prior to 8.8.0). I just dug up an old workspace created in September 2019, and the SpotCollector registry file contains my SQL filters from back then. 73, ~iain / N6ML
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Dave AA6YQ
+ AA6YQ comments below
I had a similar situation after a power failure this week. Spotcollector was running on my laptop when it finally lost battery power and shut down. When I brought up the laptop when the power was restored and started Spotcollector, everything restored except the SQL Filter buttons. I restored from the saved SQL Filter Buttons and all has been well since.That doesn't sound right. I've never saved my SpotCollector SQL filters to a file, and they were always retained (prior to 8.8.0). I just dug up an old workspace created in September 2019, and the SpotCollector registry file contains my SQL filters from back then. + Based on a defect report here, I changed SpotCollector 8.8.0 to save SQL Filters in the Registry. I'll check the source code from the fall of 2019 to see what it did. 73, Dave, AA6YQ
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3a2mw Franco Lucioni
To DD7NT:
What happened to W1RM and W1TJL, I think, has nothing to do with closing Windows, before closing the DXLab programs. I always close all the open DxLab programs via Launcher, before closing Windows.And, being in town, I never had a power failure in the last 25 years. I've sent the ErrorLog to Dave, I hope he can help him. Have a nice day ! 73 Franco 3A2MW
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Dave AA6YQ
+ AA6YQ comments below
To DD7NT: What happened to W1RM and W1TJL, I think, has nothing to do with closing Windows, before closing the DXLab programs. I always close all the open DxLab programs via Launcher, before closing Windows. And, being in town, I never had a power failure in the last 25 years. I've sent the ErrorLog to Dave, I hope he can help him. + Thanks for sending me your errorlog, Franco. It shows that SpotCollector first began reporting the error 7 months ago: 2020-06-09 20:17:40.236 > program error 3420 in module LogDatabaseModule.Terminate: L'objet est incorrect ou n'est plus défini. + and has been occasionally reporting it ever since then. There are other error reports, all the result of the Jet database engine suddenly reporting that it cannot access information in your Spot Database, e.g. 2020-06-13 11:58:10.757 > program error 0 in module SpotDatabaseModule.DequeueSpot terminating: can't reference SpotRecordset.RecordCount 3420, PruneInProgress = False: + DXKeeper also employs the Jet database engine. Is there an errorlog.txt file in your DXKeeper folder? If so, please send it my way. 73, Dave, AA6YQ
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Matthias Zwoch
Am 20.01.2021 um 08:55 schrieb 3a2mw Franco Lucioni:
To DD7NT:Yes, if I close DXLab via Launcher before I close W10 all will go right. But if I forget to close via Launcher one day late evening... W10 when closing, will send a "close message" to the laucher and to all other applications. I have checked "terminate on shutdown" so the Laucher will start then with a regular stop of all open DXLabs components. The Spotcollector is for me the last one in this row which is to be closed. I assume that Spotcollector does not finish regularly in this constellation although W10 should wait until it has finished. 73 Matthias, DD7NT
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On Tue, Jan 19, 2021 at 10:45 PM Dave AA6YQ <aa6yq@ambersoft.com> wrote:
I saw that in the release notes, and I was slightly puzzled by it at the time, but I let it go. This is the problem that W5GP had described: "In testing user switching I've discovered another problem concerning SQL Filters in DXKeeper. If User 1 has, for example, a SQL Filter 11 but User 2 has NEVER had a Filter 11, then User 2 will inherit the Filter 11 from User 1 after a user switch. The reason I say 'NEVER' is because if User 2 blanks out the inherited Filter 11 from User 1 AND resaves his workspace, the problem doesn't reoccur. It appears that when saving a workspace, the Launcher does not save a "blank" filter to the workspace UNLESS that filter has been manually spaced out." SQL filters definitely were stored in the registry prior to 8.8.0. My assumption was that you had made some tweak to the circumstances under which the registry gets updated (on shutdown as well as immediately after making a change, perhaps?) 73, ~iain / N6ML
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W5ADD@arrl.net
I had this problem a couple of days ago.
At some point during the last month, Spotcollector SQL filters started being saved with "<CRLF>" inserted in a previously pure text file format. Restoring this corrupted the second and following SQL filters. I opened Windows Firewall -> Allowed Programs and found multiple lines for "SpotCollector". I deleted all of the SpotCollector references and then allowed SpotCollector to communicate through both Private and Public firewalls. That solved the problem for me. Parker W5ADD
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