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PROBLEM with SpotCollector installation

Damien F5RRS
 

Hello all,

we are trying to install DXLab Suite on a new installation (Windows 10 with Intel i7 processor).
Commander and DXKeeper are fine but SpotCollector doesn't want to install.
To resume :
- This is this a new installation (SpotCollector has never been installed before on this PC)
- Rebooting the PC several times
- no other opened application or programm
- Trying with SpotCollector folder deleted each time after installation failure / sometime not
- I use only the DXLab Launcher for installation
- No anti-malware running application.

Any suggestions?
73 - Damien F5RRS

Here are a copy of ST6UNST.0xx error files

ERROR FILE N°1 :
*** ERROR: C:\Program Files (x86)\SpotCollector\TNCs\pk232.txt
*** ERROR: A sharing violation occurred while copying the file.
*** ERROR: (User Responded with 'Ignore')
*** WARNING: Setup is not yet complete.
*** WARNING: If you quit now, this product will not be correctly installed.
*** WARNING: Quit the setup of this product?
*** WARNING: (User Responded with 'Yes')


ERROR FILE N°2 :
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk232.txt"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk96.txt"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\RightArrow.jpg"
*** WARNING: Setup is not yet complete.
*** WARNING: If you quit now, this product will not be correctly installed.
*** WARNING: Quit the setup of this product?
*** WARNING: (User Responded with 'No')

ERROR FILE N°3 :
NOTE: Beginning of the bootstrapper section
CONFIG: Title: "SpotCollector"
ACTION: RegKey: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion", "SharedDLLs"
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\VB6STKIT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\STDOLE2.TLB"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\ASYCFILT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\OLEPRO32.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\OLEAUT32.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\msvbvm60.dll"
(File currently on disk was already up to date)
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
ACTION: TLBRegister: "C:\WINDOWS\SYSTEM32\STDOLE2.TLB"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\OLEPRO32.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\OLEAUT32.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\msvbvm60.dll"
NOTE: End of the bootstrapper section
NOTE: Now spawning the main Setup program 'Setup1.exe'....
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk232.txt"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk96.txt"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\RightArrow.jpg"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\LeftArrow.jpg"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\solar.jpg"
(File currently on disk was already up to date)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\PacketClusterInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationPacket.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingWWV.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingSpots.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\wa8ded.txt"
*** WARNING: Setup is not yet complete.
*** WARNING: If you quit now, this product will not be correctly installed.
*** WARNING: Quit the setup of this product?
*** WARNING: (User Responded with 'Yes')

ERROR FILE N°4 :
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk232.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk96.txt"
(File was not found or was an older version -- new file copied)
ACTION: CreateDir: "C:\DXLab\SpotCollector\Help"
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\RightArrow.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\LeftArrow.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\solar.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\PacketClusterInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationPacket.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingWWV.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingSpots.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\wa8ded.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\tapr.txt"
(File wasnot found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\KPC3.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\KAM.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\WebBrowser.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\spotdatabase.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\SpotDatabase.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\SourceConnection.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\Prerequisites.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\Macros.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\index.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\DXClusterInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CQDXInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationSources.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationGeneral.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationDisplay.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationDatabase.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\Configuration.htm"
(File was not found or was an older version -- new file copied)
ACTION: CreateDir: "C:\DXLab\SpotCollector\Databases"
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Databases\DXCC.mdb"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\BandModes.txt"
(File was not found or was an older version -- new file copied)
ACTION: SharedFile: "C:\Windows\System32\MSCOMM32.OCX"
(File currently on disk was already up to date)
NOTE: The file 'RICHED32.DLL' was not copied because it is intended for use under Windows 95 only. It is not needed under Windows NT 3.51 or 4.0.
ACTION: SharedFile: "C:\Windows\System32\RICHTX32.OCX"
(File currently on disk was already up to date)
ACTION: SharedFile: "C:\Windows\System32\TABCTL32.OCX"
(File currently on disk was already up to date)
ACTION: SharedFile: "C:\Windows\System32\COMDLG32.OCX"
(File currently on disk was already up to date)
ACTION: SharedFile: "C:\Windows\System32\MSCOMCTL.OCX"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\Windows\System32\tdbgpp.dll"
(File currently on disk was already up to date)
ACTION: SharedFile: "C:\Windows\System32\tdbg6.ocx"
(File currently on disk was already up to date)
*** WARNING: Setup is not yet complete.
*** WARNING: If you quit now, this product will not be correctly installed.
*** WARNING: Quit the setup of this product?
*** WARNING: (User Responded with 'No')

ERROR FILE N°5 :
NOTE: Beginning of the bootstrapper section
CONFIG: Title: "SpotCollector"
ACTION: RegKey: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion", "SharedDLLs"
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\VB6STKIT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\STDOLE2.TLB"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\ASYCFILT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\OLEPRO32.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\OLEAUT32.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\msvbvm60.dll"
(File currently on disk was already up to date)
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
ACTION: TLBRegister: "C:\WINDOWS\SYSTEM32\STDOLE2.TLB"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\OLEPRO32.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\OLEAUT32.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\msvbvm60.dll"
NOTE: End of the bootstrapper section
NOTE: Now spawning the main Setup program 'Setup1.exe'....
ACTION: CreateDir: "C:\DXLab\SpotCollector\TNCs"
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk232.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk96.txt"
(File was not found or was an older version -- new file copied)
ACTION: CreateDir: "C:\DXLab\SpotCollector\Help"
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\RightArrow.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\LeftArrow.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\solar.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\PacketClusterInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationPacket.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingWWV.htm"
*** WARNING: Setup is not yet complete.
*** WARNING: If you quit now, this product will not be correctly installed.
*** WARNING: Quit the setup of this product?
*** WARNING: (User Responded with 'No')

ERROR FILE N°6 :
NOTE: Beginning of the bootstrapper section
CONFIG: Title: "SpotCollector"
ACTION: RegKey: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion", "SharedDLLs"
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\VB6STKIT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\STDOLE2.TLB"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\ASYCFILT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\OLEPRO32.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\OLEAUT32.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\SYSTEM32\msvbvm60.dll"
(File currently on disk was already up to date)
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
ACTION: TLBRegister: "C:\WINDOWS\SYSTEM32\STDOLE2.TLB"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\OLEPRO32.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\OLEAUT32.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\msvbvm60.dll"
NOTE: End of the bootstrapper section
NOTE: Now spawning the main Setup program 'Setup1.exe'....
ACTION: CreateDir: "C:\DXLab\SpotCollector\TNCs"
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk232.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\pk96.txt"
(File was not found or was an older version -- new file copied)
ACTION: CreateDir: "C:\DXLab\SpotCollector\Help"
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\RightArrow.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\LeftArrow.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\solar.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\PacketClusterInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationPacket.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingWWV.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CollectingSpots.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\wa8ded.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\tapr.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\KPC3.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\TNCs\KAM.txt"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\WebBrowser.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\spotdatabase.jpg"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\SpotDatabase.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\SourceConnection.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\Prerequisites.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\Macros.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\index.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\DXClusterInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\CQDXInteraction.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationSources.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationGeneral.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationDisplay.htm"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\DXLab\SpotCollector\Help\ConfigurationDatabase.htm"
(File was not found or was an older version -- new file copied)
*** WARNING: Setup is not yet complete.
*** WARNING: If you quit now, this product will not be correctly installed.
*** WARNING: Quit the setup of this product?
*** WARNING: (User Responded with 'Yes')

Dave AA6YQ
 

+ AA6YQ comments below

On Sun, Nov 3, 2019 at 06:30 AM, Damien F5RRS wrote:

we are trying to install DXLab Suite on a new installation (Windows 10 with Intel i7 processor).
Commander and DXKeeper are fine but SpotCollector doesn't want to install.
To resume :
- This is this a new installation (SpotCollector has never been installed before on this PC)
- Rebooting the PC several times
- no other opened application or programm
- Trying with SpotCollector folder deleted each time after installation failure / sometime not
- I use only the DXLab Launcher for installation
- No anti-malware running application.

Any suggestions?
73 - Damien F5RRS

Here are a copy of ST6UNST.0xx error files

ERROR FILE N°1 :
*** ERROR: C:\Program Files (x86)\SpotCollector\TNCs\pk232.txt
*** ERROR: A sharing violation occurred while copying the file.

+ The only error message contained in your report is the above "A sharing violation occurred while copying the file" - a report that is unique in SpotCollector's 18-year history. A Google search of the error message finds nothing relevant. The file in question - pk232.txt - is a simple text file whose absence would only be problematic if you were using a PK232 to connect to a local packet cluster via VHF or UHF. Why Windows is reporting a "sharing violation", I can't say.

+ My advice would have been "reboot Windows", but you've already tried that without success. All I can suggest is that you contact Microsoft Support, explain that you're attempting to install a program developed in "Microsoft Visual Basic 6" (VB6) using the standard Microsoft VB6 installer that has been successfully installed on Windows 10 by thousands of users, and are encountering the  "A sharing violation occurred while copying the file" error message. Hopefully they can suggest what might cause Windows to respond with this error message. Please let me know how they respond.

        73,

                Dave, AA6YQ