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New user with TS-890S, trouble connecting

WB1DX
 

Gerry, have you tried to install any other USB device on that computer and does it work?  The fact that you never see the dialog box about a new device being added when you plug the rig in is suspicious. There may be an issue with that computer's USB controller. A removal and a full reboot to reinstall it may be worth trying. 

Give me a call this weekend if you want. 

73, Ken
WB1DX