DXKeeper Lookup not working


randy7557
 

Everything is working fine with DXKeeper.  Getting log book lookups, logging.  But when I click on a callsign in WSTJX it goes to JTAlert which does the db lookup.  DXKeeper, DXView, and Pathfinder all do NOT show the callsign.  I have the "Display previous QSOs on Lookup" checked but it does not seem to work.
This used to work but does not now.
I tested DXLab Test 1.4.3 and doing a lookup from there also fails to show the QSO history.
How can I debug this?
 
Randy K1SND
 


Joe Subich, W4TV
 

You need to configure JT Alert properly.

1) In JT Alert -> Settings -> Logging -> DXKeeper
-> Logging Automation, is DXKeeper being instructed to
perform a Callbook and Override Lookup?

2) In JT Alert -> Settings -> Applications -> DXLab Suite
are DXKeeper, Pathfinder & DXView configured to do a
lookup on each call (when a callsign is "clicked" into
the WSJTX DX Call box)?

This is all documented in the JT Alert Help files.

73,

... Joe, W4TV

On 2022-10-12 11:53 AM, randy7557 via groups.io wrote:
Everything is working fine with DXKeeper.  Getting log book lookups, logging.  But when I click on a callsign in WSTJX it goes to JTAlert which does the db lookup.  DXKeeper, DXView, and Pathfinder all do NOT show the callsign.  I have the "Display previous QSOs on Lookup" checked but it does not seem to work.
This used to work but does not now.I tested DXLab Test 1.4.3 and doing a lookup from there also fails to show the QSO history.How can I debug this? Randy K1SND


Dave AA6YQ
 

+ AA6YQ comments below
You need to configure JT Alert properly.

1) In JT Alert -> Settings -> Logging -> DXKeeper
-> Logging Automation, is DXKeeper being instructed to
perform a Callbook and Override Lookup?

2) In JT Alert -> Settings -> Applications -> DXLab Suite
are DXKeeper, Pathfinder & DXView configured to do a
lookup on each call (when a callsign is "clicked" into
the WSJTX DX Call box)?

This is all documented in the JT Alert Help files.

+ As Laurie VK3AMA suggested -- and illustrated -- here:

https://hamapps.groups.io/g/Support/message/41738

         73,

                Dave, AA6YQ