Commander Connection to Kenwood TS-590S


John-WA7ZXD
 

I have used Commander for several years until I upgraded to Windows 11 on my PC.  I have not been able to connect senses December 2021.  I tried the updated Silicon Labs driver and have had several back and forth emails with them. I have tried to use a PC specialist to come to my house to fix it.  Spent $350 but no fix.  I have currently had a retired friend who spent 40 years in Silicon valley working on MS programs, no fix. I am 80 years old and would dearly like to get it running again.  Also I can no longer connect to the Kenwood radio control program on my PC. 

Any suggestions would be appreciated.  


Dave AA6YQ
 

+ AA6YQ comments below

I have used Commander for several years until I upgraded to Windows 11 on my PC. I have not been able to connect senses December 2021. I tried the updated Silicon Labs driver and have had several back and forth emails with them. I have tried to use a PC specialist to come to my house to fix it. Spent $350 but no fix. I have currently had a retired friend who spent 40 years in Silicon valley working on MS programs, no fix. I am 80 years old and would dearly like to get it running again. Also I can no longer connect to the Kenwood radio control program on my PC.

+ The TS-590S can be connected to a computer in one of two ways:

1. via a USB A-B cable

2. via an RS-232 connection

+ Which one are you using?

+ If you are using an RS-232 connection, to what in your computer is the RS-232 cable connected?

73,

Dave, AA6YQ


John-WA7ZXD
 

via a USB A-B cable


Dave AA6YQ
 

+ AA6YQ comments below
via a USB A-B cable

+ Then I suggest that you switch to a USB-to-Serial-Port converter connected to the RS232 port on the back of your TS-590S, following these instructions:

https://www.dxlabsuite.com/dxlabwiki/TranceiverControlKenwood

+ If you don't have a USB-to-Serial-Port converter at hand, I recommend this one:

https://www.amazon.com/Tripp-Lite-Keyspan-High-Speed-USA-19HS/dp/B0000VYJRY/ref=sr_1_11

   73,

        Dave, aa6yq

 

 

 

 


GLENN P. KE4KY
 

If your rig is blind via the USB port, I would highly suspect the cause is a damaged/dead USB port.

I have experienced myself the issue of a Kenwood TS-590SG USB port failing due to an ESD, and from what I continue to read since experiencing this failure, Kenwood 590s and 890s have quite the legacy of this issue.

Costly repair, especially with the shipping charges added in. The radio is repaired, working fine now after the $300+ repair.

I have since purchased a commercial grade USB hub that provides ESD and voltage surge protection, keeping fingers crossed that this is money well spent protecting my equipment in the future. As one highly regarded ham stated on a forum elsewhere, radio manufacturers should have the USB mounted to its own singular board for ease of replacement/repair instead of the circuitry being associated with other main boards adding to the cost and difficulty of repair. 


John-WA7ZXD
 

Thanks Dave! I have ordered the  USB-to-Serial-Port converter you have suggested

.


John-WA7ZXD
 

I have the converter on order.  Your instructions say to configure windows to NOT power down the port.  How do you do this for windows 11?  i have goggle this but no answers for windows 11.


Bruce N7XGR
 

John,  This is how I do this,
Start here, Open Device Manager and click on the arrow for the
Human Interface Devices, double click on every one for their properties.
Click on the Power Management tab, if it is checked where it says,
Allow the computer to turn off this device to save power, then uncheck
it and click OK.
Next, Expand the Ports tree, again one by one double click on every one,
Power Management tab and uncheck Allow this computer and click OK.
Next, Expand the Universal Serial Bus Controllers tree and again double click
on every one, Power tab, uncheck and click OK.
On the Desktop, right click and select Personalize, Click on Change power settings (Screen Saver)
next window, click on Change plan settings, next window, Change advanced power settings.
Next window click on, Change settings that are currently unavailable, click the plus sign
at USB settings, expand USB selective suspend settings, click on settings,
Select Disabled, click OK.  If there are any HDMI settings then make sure that there is
no setting to put the HDMI port to sleep.
Report results.

Bruce  N7XGR

On Wed, Jul 20, 2022 at 12:42 PM John-WA7ZXD <Murrydog@...> wrote:
I have the converter on order.  Your instructions say to configure windows to NOT power down the port.  How do you do this for windows 11?  i have goggle this but no answers for windows 11.


John-WA7ZXD
 

The USB Serial Adapter you reamended has a male serial port and the Kenwood has a male port. 


Bruce N7XGR
 

Be sure and put toroids on both ends and wrap several turns for more effectiveness, split ferrites also work.
This keeps out Mr. RFI out of the PC in which he likes to cause havoc with programs.

Bruce  N7XGR


On Thu, Jul 21, 2022 at 9:39 AM John-WA7ZXD <Murrydog@...> wrote:
The USB Serial Adapter you reamended has a male serial port and the Kenwood has a male port. 


Joe Subich, W4TV
 

Use a cable with DB9F connectors on each end to connect the
two just as if the USB to serial adapter were a serial port
on the computer (standard for on board serial ports is a
male connector). The cable will need pins 2,3,5,7,8
connected straight through (there will be no problem if 1,4,6,9
are also connected straight through as they are not used by
the Kenwood TS-590).

73,

... Joe, W4TV

On 2022-07-21 9:39 AM, John-WA7ZXD wrote:
The USB Serial Adapter you reamended has a male serial port and the Kenwood has a male port.


Larry K8UT
 

Amazon has DTECH cables in both genders combinations. Get the male to female straight-through version.


John-WA7ZXD
 

I want to thank everyone for there help.  I got everything up and running using the com port converter. 
Thanks so much 
John
WA7ZXD


Dave AA6YQ
 

+ AA6YQ comments below
I want to thank everyone for there help.  I got everything up and running using the com port converter. 
+ Excellent! 

     73,

          Dave, AA6YQ


Bruce N7XGR
 

In lieu of Cuban Cigars I will take a box of Ghirardelli Chocolates!!!

Bruce  N7XGR


On Sun, Jul 24, 2022 at 3:31 PM Dave AA6YQ <aa6yq@...> wrote:
+ AA6YQ comments below
I want to thank everyone for there help.  I got everything up and running using the com port converter. 
+ Excellent! 

     73,

          Dave, AA6YQ