DX Keeper tx band not showing regular bands


Dave AA6YQ
 

+ AA6YQ comments below

No joy.

+ Please do the following:

1. on the Launcher's Configuration window, check the "Log debugging info" box

2. direct the Launcher to upgrade DXView

3. on the Launcher's Configuration window, uncheck the "Log debugging info" box

4. attach the errorlog.txt file to an email message, and send the message to me via

aa6yq (at) ambersoft.com

73,

Dave, AA6YQ


Grover Cleveland <k7tp@...>
 

No joy.


Dave AA6YQ
 

+ AA6YQ comments below
One slight remaining issue is not of major concern; DXView is currently at 2.6.8 but launcher won't update to 4.75  (just a slight flash of a window).

+ DXView 2.6.8 is ancient.

+ As a first step, reboot Windows, and then direct the Launcher to update DXView. Any joy?

     73,

          Dave, AA6YQ


Grover Cleveland <k7tp@...>
 

Dave,

I did in fact do a complete re-install of all the applications, before I saw your message, and it did solve all the problems with DXKeeper.

One slight remaining issue is not of major concern; DXView is currently at 2.6.8 but launcher won't update to 4.75  (just a slight flash of a window).

Other than that, all is hunky-dory and thanks for your help.

Grover K7TP


Dave AA6YQ
 

+ AA6YQ comments below


On Thu, Aug 20, 2020 at 06:47 AM, Grover Cleveland wrote:

I think it will be easier if I remove the software and reinstall, saving my log and setting files of course

+ That's unlikely to correct whatever caused your Windows Registry to be corrupted, and whatever is preventing DXKeeper from generating an errorlog.txt file. Did you check the Windows event logs?

        73,

                Dave, AA6YQ


Grover Cleveland <k7tp@...>
 

I think it will be easier if I remove the software and reinstall, saving my log and setting files of course. I'll report back.
73
K7TP


Dave AA6YQ
 

+ AA6YQ comments below

Is this possibly a problem with K7TP placing his DXLab files in the protected X86 program directory instead of the recommended C:DXLab folder?
And/or what user permissions he is logged in with?

+ DXKeeper would only successfully run in a protected folder if it had administrative privileges, in which case the errorlog.txt file would be present in the DXKeeper folder.

73,

Dave, AA6YQ


w6de
 

Is this possibly a problem with K7TP placing his DXLab files in the protected X86 program directory instead of the recommended C:DXLab folder?

And/or what user permissions he is logged in with?

 

Dave, w6de

 

From: DXLab@groups.io [mailto:DXLab@groups.io] On Behalf Of Dave AA6YQ
Sent: 19 August, 2020 22:11
To: DXLab@groups.io
Subject: Re: [DXLab] DX Keeper tx band not showing regular bands

 

+ AA6YQ comments below

On Wed, Aug 19, 2020 at 03:04 PM, Grover Cleveland wrote:

Following the above the Errorlog.txt is empty

+ If that's the case, your PC or Windows or both are not working correctly. With "log debugging enabled" when starting up, DXKeeper always adds entries to its errorlog.txt file.

     73,

         Dave, AA6YQ


Dave AA6YQ
 

+ AA6YQ comments below

On Wed, Aug 19, 2020 at 03:04 PM, Grover Cleveland wrote:

Following the above the Errorlog.txt is empty
+ If that's the case, your PC or Windows or both are not working correctly. With "log debugging enabled" when starting up, DXKeeper always adds entries to its errorlog.txt file.

     73,

         Dave, AA6YQ


Grover Cleveland <k7tp@...>
 

Following the above the Errorlog.txt is empty


Dave AA6YQ
 

+ AA6YQ comments below

On Wed, Aug 19, 2020 at 01:01 PM, Grover Cleveland wrote:

No. I deleted the old and put the new one in place.

C:\Program Files (x86)\DXKeeper\Databases\DefaultBands.txt

+ Please do the following:

1. on the Configuration window's General tab, check the "log debugging info" box

2. terminate DXKeeper

3. start DXKeeper

4. wait 1 minute

5. on the Configuration window's General tab, uncheck the "log debugging info" box

6. attach the errorlog.txt file from your DXKeeper folder to an email message, and send the message to me via

aa6yq (at) ambersoft.com

      73,

             Dave, AA6YQ


Grover Cleveland <k7tp@...>
 

No. I deleted the old and put the new one in place.

C:\Program Files (x86)\DXKeeper\Databases\DefaultBands.txt

This is in the txt file:

2190M, 0.1357,0.1378
630m, 0.472, 0.479
560M, 0.501, 0.504
160M, 1.800, 2.000
80M, 3.500,4.000
60M, 5.06,5.45
40M, 7.000,7.350
30M, 10.100, 10.150
20M, 14.000, 14.350
17M, 18.068, 18.168
15M, 21.000, 21.450
12M, 24.890, 24.990
10M, 28.000, 29.900
6M, 50.000, 54.000
4M, 70.0, 71.0
2M, 144.000, 148.000
1.25M,222.0,225.0
70CM, 420.0, 450.0
33CM, 902.0, 928.0
23CM, 1240, 1300
13CM,2300,2450
9CM, 3300, 3500
6CM, 5650, 5925
3CM, 10000, 10500
1.25CM,24000,24250
6MM, 47000, 47200
4MM, 75500, 81000
2.5MM, 119980,120020
2MM, 142000, 149000


Dave AA6YQ
 

+ AA6YQ comments below

Copied the DefaultBands from the web and pasted it into a new text file "DefaultBands.text" then placed that into the DXKeeper/Database -
C:\Program Files (x86)\DXKeeper\Databases
DxKeeper still shows the old numbers (incorrect) after a reboot

+ My instructions were to download the file DefaultBands.txt, replacing the existing file in DXKeeper's Databases folder with that name.

+ If I correctly understand your report above, you created a new file named DefaultBands.text, leaving the corrupted DefaultBands.txt in place.

+ Delete DefaultBands.txt, then rename DefaultBands.text to DefaultBands.txt, and then restart DXKeeper.

       73,

             Dave, AA6YQ

 

 

 


Grover Cleveland <k7tp@...>
 

Dave,

Copied the DefaultBands from the web and pasted it into a new text file "DefaultBands.text" then placed that into the DXKeeper/Database -
C:\Program Files (x86)\DXKeeper\Databases
DxKeeper still shows the old numbers (incorrect) after a reboot.

Grover


Dave AA6YQ
 

+ AA6YQ comments below

Additional info: where is the DXKeeper log page display configuration supposed to be saved?

+ You can configure DXKeeper to save it wherever you like.

I think that the location somehow became C:\Program Files (x86)\DXKeeper\Databases\DefaultBands.txt
and that seems very wrong.

+ That would overwrite the file used to specify the bands that DXKeeper supports. You can obtain a replacement from

<www.dxlabsuite.com/dxkeeper/DefaultBands.txt>

+ To recover

1. In the "Log Page Display " panel on the Configuration window's Log file change the pathname specified in the "Log Page Display layout file" box. Consider creating a LogLayouts sub-folder in your DXKeeper folder to maintain your Log Page Display layouts.

2. Terminate DXKeeper

3. Download the replacement DefaultBands.txt file into DXKeeper's Databases folder (replacing the existing file with that name)

4. Start DXKeeper; are DXKeeper's Band selectors now correctly populated?

+ You might check the Windows Event Logs to see if a hardware or software error occurred around the time that you first noticed that the Band Selectors were no longer displaying correct choices, as this indicates a failure in the Windows Registry (where DXKeeper stores its settings.)

73,

Dave, AA6YQ


Grover Cleveland <k7tp@...>
 

Additional info: where is the DXKeeper log page display configuration supposed to be saved? I think that the location somehow became
C:\Program Files (x86)\DXKeeper\Databases\DefaultBands.txt
and that seems very wrong.


Grover Cleveland <k7tp@...>
 

I'm seeing 1, 4, 118, 8 etc.
Have I misconfigured?