Date   

Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

KE9UR
 

The only file is dxkeeper719.exe there is no dxkeeper1549.exe
Greg. Ke9ur

On Thu, Apr 9, 2020, 8:39 PM Dave AA6YQ <aa6yq@...> wrote:
+ AA6YQ comments below

After clicking the update button a window comes up doing downloading.
After downloading then a message comes up Can't replace c\DXLAB\DXKEEPER.EXE because it's either in use or write protected. DXKEEPER has not been updated.
Then I Hit the OK button
Now dxkeeper won't run because DXKeeper.exe was removed. DXKeeper719.exe is still there.

+ Please reboot Windows, and then use Windows Explorer to navigate to your DXKeeper folder. Is the file

DXKeeper1549.exe

+ present in the folder? If so, make a copy of it, and rename this copy

DXKeeper.exe

+ Now start the Launcher. What version of DXKeeper does it show as installed?

        73,

               Dave, AA6YQ






Re: Infected file for Commander 14.5.5 update?

Dave AA6YQ
 

+ AA6YQ comments below

I don't think this is a false positive. Defender is finding and identifying a specific Trojan.

+ None of the 70+ virus scanners run by

<https://www.virustotal.com/gui/home>

+ report the presence of malware in DXKeeper.exe or any other DXLab executable.

I'm not reloading Dx Lab unless there is some resolution beyond "ignore it and go on".

+ That's your decision to make.

73,

Dave, AA6YQ


Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

Dave AA6YQ
 

+ AA6YQ comments below

After clicking the update button a window comes up doing downloading.
After downloading then a message comes up Can't replace c\DXLAB\DXKEEPER.EXE because it's either in use or write protected. DXKEEPER has not been updated.
Then I Hit the OK button
Now dxkeeper won't run because DXKeeper.exe was removed. DXKeeper719.exe is still there.

+ Please reboot Windows, and then use Windows Explorer to navigate to your DXKeeper folder. Is the file

DXKeeper1549.exe

+ present in the folder? If so, make a copy of it, and rename this copy

DXKeeper.exe

+ Now start the Launcher. What version of DXKeeper does it show as installed?

73,

Dave, AA6YQ


Re: Infected file for Commander 14.5.5 update?

Pete Smith
 

Jack, this happens altogether too often - I have seen it with software from a number of different authors and several different anti-virus programs..  My impression is that some of these anti-virus programs use heuristics and make a best guess at what they might be seeing - they are often wrong, particularly with programs that communicate off-site.

73, Pete N4ZR
Check out the Reverse Beacon Network 
at <http://reversebeacon.net>, now 
spotting RTTY activity worldwide. 
For spots, please use your favorite 
"retail" DX cluster.
On 4/9/2020 8:10 PM, Jack Brabham - KZ5A wrote:

I don't think this is a false positive.  Defender is finding and identifying a specific Trojan. 

I'm not reloading Dx Lab unless there is some resolution beyond "ignore it and go on".

73 Jack KZ5A


On 4/9/2020 2:14 PM, Hasan Schiers N0AN wrote:
I should add to my instructions about how to remove a file from quarantine:

I'm no computer expert. I found that this procedure works for me. In the interests of avoiding any liability from someone who gets in a jam by not following the instructions precisely, or finds them inaccurate or unhelpful:

"While believed to be correct, this advice comes with no guarantees of any kind. You alone remain responsible for the security of information on your computer system".  

It's sad, when trying to help people that a statement like this has to be made, but....

What is the saying: YMMV? Use Windows 10 at your own risk? Take a file out of quarantine at your own risk?

By the time we are done with all this CMA stuff, we might as well turn all this ham radio equipment off and watch TV. 

Nevertheless, the advice to put in a disclaimer when trying to help anyone with any software is excellent advice!

73, N0AN

Hasan


On Thu, Apr 9, 2020 at 3:03 PM Hasan Schiers N0AN via groups.io <hbasri.schiers6=gmail.com@groups.io> wrote:
Mike:

========================================
Finding and Restoring a File from Windows Defender Quarantine:

0. Close all DXLab Programs
1. Bottom Left > Search Box for your Desktop
  (Magnifying Glass just to right of Windows Icon)
2. Type in "Virus & threat protection" (no quotes)
3. The Virus & threat protection app will appear in the search results. Click on it to run it.
4. At the Top 1/4 of the page there is a link: Protection History Click on it.
5. All Recent Items are shown
6. Select the Quarantined File that has been falsely quarantined
7. Chose to Restore it
8. Close the Window

Caveat: Once you have restored the file,  you may or may not have to move it to the proper directory. Not being in front of your computer I can't really tell. 

9. Restart all your chosen DXLab Programs
=============================================
73, N0AN
Hasan


On Wed, Apr 8, 2020 at 10:33 PM Michael Schulz <mschulz@...> wrote:

Hi,

 

I just tried to update Commander to the latest version but it was stopped by Windows Defender. Below

screenshot with more info:

 

 

73 Mike K5TRI

 

--

What you learn, you must share. What you know, you must teach! - www.creative-chaos.com  -  @mschulz

 

PGP Signature: D300 B646 0D26 2E56 4176  B3C0 141D 9201 3ADF 22CF

 



Re: Infected file for Commander 14.5.5 update?

Jack Brabham - KZ5A
 

I don't think this is a false positive.  Defender is finding and identifying a specific Trojan. 

I'm not reloading Dx Lab unless there is some resolution beyond "ignore it and go on".

73 Jack KZ5A


On 4/9/2020 2:14 PM, Hasan Schiers N0AN wrote:
I should add to my instructions about how to remove a file from quarantine:

I'm no computer expert. I found that this procedure works for me. In the interests of avoiding any liability from someone who gets in a jam by not following the instructions precisely, or finds them inaccurate or unhelpful:

"While believed to be correct, this advice comes with no guarantees of any kind. You alone remain responsible for the security of information on your computer system".  

It's sad, when trying to help people that a statement like this has to be made, but....

What is the saying: YMMV? Use Windows 10 at your own risk? Take a file out of quarantine at your own risk?

By the time we are done with all this CMA stuff, we might as well turn all this ham radio equipment off and watch TV. 

Nevertheless, the advice to put in a disclaimer when trying to help anyone with any software is excellent advice!

73, N0AN

Hasan


On Thu, Apr 9, 2020 at 3:03 PM Hasan Schiers N0AN via groups.io <hbasri.schiers6=gmail.com@groups.io> wrote:
Mike:

========================================
Finding and Restoring a File from Windows Defender Quarantine:

0. Close all DXLab Programs
1. Bottom Left > Search Box for your Desktop
  (Magnifying Glass just to right of Windows Icon)
2. Type in "Virus & threat protection" (no quotes)
3. The Virus & threat protection app will appear in the search results. Click on it to run it.
4. At the Top 1/4 of the page there is a link: Protection History Click on it.
5. All Recent Items are shown
6. Select the Quarantined File that has been falsely quarantined
7. Chose to Restore it
8. Close the Window

Caveat: Once you have restored the file,  you may or may not have to move it to the proper directory. Not being in front of your computer I can't really tell. 

9. Restart all your chosen DXLab Programs
=============================================
73, N0AN
Hasan


On Wed, Apr 8, 2020 at 10:33 PM Michael Schulz <mschulz@...> wrote:

Hi,

 

I just tried to update Commander to the latest version but it was stopped by Windows Defender. Below

screenshot with more info:

 

 

73 Mike K5TRI

 

--

What you learn, you must share. What you know, you must teach! - www.creative-chaos.com  -  @mschulz

 

PGP Signature: D300 B646 0D26 2E56 4176  B3C0 141D 9201 3ADF 22CF

 



Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

KE9UR
 

After clicking the update button a window comes up doing downloading.
After downloading then a message comes up
Can't replace c\DXLAB\DXKEEPER.EXE because it's either in use or write protected. DXKEEPER has not been updated. 
Then I Hit the OK button
Now dxkeeper won't run because DXKeeper.exe was removed. DXKeeper719.exe is still there.

Thanks for your help Dave
Greg Bielski  KE9UR


Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

Gilbert Baron W0MN
 

As for cleaners, almost none of it good. I think the registry is the biggest defect of windows design although I have no idea of how it should have been done.

Outlook Laptop Gil W0MN
Hierro candente, batir de repente
44.08226N 92.51265W EN34rb

-----Original Message-----
From: DXLab@groups.io <DXLab@groups.io> On Behalf Of Dave AA6YQ
Sent: Thursday, April 9, 2020 17:15
To: DXLab@groups.io
Subject: Re: [DXLab] Upgrade DX Keeper from 7.1.9 to 15.4.9

+ AA6YQ comments below

I only have problem with DX Keeper
was able to get all the other programs working.
is there a way to just uninstall and reinstall dx keeper with a newer version rather than 7.1.9 I tried registry cleaner

+ There is no need to "uninstall" DXKeeper in order to upgrade it.

+ Please describe what happens when you direct the Launcher to upgrade DXKeeper.

+ If you've used a Registry Cleaner, the integrity of Windows on your system may be damaged. There is no telling what those things do to the Windows Registry.

73,

Dave, AA6YQ








--
W0MN EN34rb 44.08226 N 92.51265 W

Hierro candente, batir de repente

HP Laptop


Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

Dave AA6YQ
 

+ AA6YQ comments below

I only have problem with DX Keeper
was able to get all the other programs working.
is there a way to just uninstall and reinstall dx keeper with a newer version rather than 7.1.9 I tried registry cleaner

+ There is no need to "uninstall" DXKeeper in order to upgrade it.

+ Please describe what happens when you direct the Launcher to upgrade DXKeeper.

+ If you've used a Registry Cleaner, the integrity of Windows on your system may be damaged. There is no telling what those things do to the Windows Registry.

73,

Dave, AA6YQ


Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

KE9UR
 

Dave 
I only have problem with DX Keeper
was able to get all the other programs working. 
is there a way to just uninstall and reinstall dx keeper with a newer version rather than 7.1.9
I tried registry cleaner
Thanks
Greg KE9UR


Re: Upgrade DX Keeper from 7.1.9 to 15.4.9

Dave AA6YQ
 

+ AA6YQ comments below

When I try to upgrade from 7.1.9 to 15.4.9 it does not update but tells me the file is in use or dxkeeper.exe is write protected. after I say ok the window closes and am not able to run dx keeper because the .exe file was deleted.
I have been trying to work through this problem including uninstalling the program and have not been able to correct the problem.
any help would be appreciated. I have been using dx keeper for quite some time.

+ See

<https://www.dxlabsuite.com/dxlabwiki/RecoverMissingExecutable>

73,

Dave, AA6YQ


Upgrade DX Keeper from 7.1.9 to 15.4.9

KE9UR
 

When I try to upgrade from 7.1.9 to 15.4.9 it does not update but tells me the file is in use or dxkeeper.exe is write protected. after I say ok the window closes and am not able to run dx keeper because the .exe file was deleted.
I have been trying to work through this problem including uninstalling the program and have not been able to correct the problem.
any help would be appreciated. I have been using dx keeper for quite some time.


Re: Infected file for Commander 14.5.5 update?

Hasan Schiers N0AN
 

I should add to my instructions about how to remove a file from quarantine:

I'm no computer expert. I found that this procedure works for me. In the interests of avoiding any liability from someone who gets in a jam by not following the instructions precisely, or finds them inaccurate or unhelpful:

"While believed to be correct, this advice comes with no guarantees of any kind. You alone remain responsible for the security of information on your computer system".  

It's sad, when trying to help people that a statement like this has to be made, but....

What is the saying: YMMV? Use Windows 10 at your own risk? Take a file out of quarantine at your own risk?

By the time we are done with all this CMA stuff, we might as well turn all this ham radio equipment off and watch TV. 

Nevertheless, the advice to put in a disclaimer when trying to help anyone with any software is excellent advice!

73, N0AN

Hasan


On Thu, Apr 9, 2020 at 3:03 PM Hasan Schiers N0AN via groups.io <hbasri.schiers6=gmail.com@groups.io> wrote:
Mike:

========================================
Finding and Restoring a File from Windows Defender Quarantine:

0. Close all DXLab Programs
1. Bottom Left > Search Box for your Desktop
  (Magnifying Glass just to right of Windows Icon)
2. Type in "Virus & threat protection" (no quotes)
3. The Virus & threat protection app will appear in the search results. Click on it to run it.
4. At the Top 1/4 of the page there is a link: Protection History Click on it.
5. All Recent Items are shown
6. Select the Quarantined File that has been falsely quarantined
7. Chose to Restore it
8. Close the Window

Caveat: Once you have restored the file,  you may or may not have to move it to the proper directory. Not being in front of your computer I can't really tell. 

9. Restart all your chosen DXLab Programs
=============================================
73, N0AN
Hasan


On Wed, Apr 8, 2020 at 10:33 PM Michael Schulz <mschulz@...> wrote:

Hi,

 

I just tried to update Commander to the latest version but it was stopped by Windows Defender. Below

screenshot with more info:

 

 

73 Mike K5TRI

 

--

What you learn, you must share. What you know, you must teach! - www.creative-chaos.com  -  @mschulz

 

PGP Signature: D300 B646 0D26 2E56 4176  B3C0 141D 9201 3ADF 22CF

 


Re: Infected file for Commander 14.5.5 update?

Hasan Schiers N0AN
 

Mike:

========================================
Finding and Restoring a File from Windows Defender Quarantine:

0. Close all DXLab Programs
1. Bottom Left > Search Box for your Desktop
  (Magnifying Glass just to right of Windows Icon)
2. Type in "Virus & threat protection" (no quotes)
3. The Virus & threat protection app will appear in the search results. Click on it to run it.
4. At the Top 1/4 of the page there is a link: Protection History Click on it.
5. All Recent Items are shown
6. Select the Quarantined File that has been falsely quarantined
7. Chose to Restore it
8. Close the Window

Caveat: Once you have restored the file,  you may or may not have to move it to the proper directory. Not being in front of your computer I can't really tell. 

9. Restart all your chosen DXLab Programs
=============================================
73, N0AN
Hasan


On Wed, Apr 8, 2020 at 10:33 PM Michael Schulz <mschulz@...> wrote:

Hi,

 

I just tried to update Commander to the latest version but it was stopped by Windows Defender. Below

screenshot with more info:

 

 

73 Mike K5TRI

 

--

What you learn, you must share. What you know, you must teach! - www.creative-chaos.com  -  @mschulz

 

PGP Signature: D300 B646 0D26 2E56 4176  B3C0 141D 9201 3ADF 22CF

 


Re: Infected file for Commander 14.5.5 update?

Dave AA6YQ
 

+ AA6YQ comments below

Of course any DX Lab binary can be infected with malware.

+ Nowhere have I or anyone else claimed they cannot. However, there has been no such report of any such infection over the past 20
years; the installed base is just not large enough to attract attention from criminals.

Dave, AA6YQ


Re: Infected file for Commander 14.5.5 update?

Dave AA6YQ
 

+ AA6YQ comments below

I understand that, but the Download page that is behind the Download link on the home page does not directly lead you to links to
download the individual executables. It references Launcher as the starting point and advises to use that to install the other apps.

+ That's intentional. The Launcher should be used to install DXLab applications; it's automation eliminates user error.

+ "Downloading executables" is not the way to recover from an attack by your anti-malware applications. The correct procedure is
here:

<https://www.dxlabsuite.com/dxlabwiki/RecoverMissingExecutable>

73,

Dave, AA6YQ


Re: Infected file for Commander 14.5.5 update?

Dave AA6YQ
 

+ AA6YQ comment sbelow

Excluding a folder from a virus/ malware scan out of convenience is very bad advice.

+ It's only necessary if you insist on using a defective anti-malware application - which as you can see from the posts here over
the past week is a popular choice.

73,

Dave, AA6YQ


Re: Infected file for Commander 14.5.5 update?

Michael Schulz <mschulz@...>
 

Of course any DX Lab binary can be infected with malware. Maybe it's clean
on the download side,
but a machine can be infected afterwards and that does not exclude DX Labs
binaries. This is why it
is such a bad idea to exclude folders.

--
What you learn, you must share. What you know, you must teach! -
www.creative-chaos.com - @mschulz

PGP Signature: D300 B646 0D26 2E56 4176 B3C0 141D 9201 3ADF 22CF

-----Original Message-----
From: DXLab@groups.io <DXLab@groups.io> On Behalf Of Dave AA6YQ
Sent: Thursday, April 9, 2020 11:14 AM
To: DXLab@groups.io
Subject: Re: [DXLab] Infected file for Commander 14.5.5 update?

+ AA6YQ comments below

I had to delete DX Labs this morning after battling malware for a few days. 

+ There was no malware in any DXLab application. Your anti-malware
+ application malfunctioned. To confirm this yourself, see

<https://www.dxlabsuite.com/dxlabwiki/FalsePositive>

+ After configuring your anti-malware application to consider your DXLab
+ applications to be "safe", recovering the quarantined or
deleted executable(s) is straightforward, as is documented here:

<https://www.dxlabsuite.com/dxlabwiki/RecoverMissingExecutable>

+ It is not necessary to uninstall and then reinstall the damaged DXLab
application.

+ If you delete a DXLab application's folder without first directing
+ Windows to install it, you will have placed Windows in an
inconsistent state. If the deleted folder is still present in the Windows
"Recycle Bin", you can recover by directing Windows to restore the folder.
Otherwise, you will have to bad choices:

1. direct a "Registry Cleaner" application to remove all traces of the
deleted DXLab application, and then direct Windows to install the delete
DXLab application

2. backup all of your files (Log, Workspace, documents, photos, application
installers, device drivers), erase your C: drive, re-install Windows, and
re-install your applications

73,

Dave, AA6YQ


Re: Infected file for Commander 14.5.5 update?

Michael Schulz <mschulz@...>
 

Dave,

I understand that, but the Download page that is behind the Download link on
the home page does not
directly lead you to links to download the individual executables. It
references Launcher as the starting
point and advises to use that to install the other apps. There was indeed a
reason I posted that link.

73 Mike DK5TRI

--
What you learn, you must share. What you know, you must teach! -
www.creative-chaos.com - @mschulz

PGP Signature: D300 B646 0D26 2E56 4176 B3C0 141D 9201 3ADF 22CF

-----Original Message-----
From: DXLab@groups.io <DXLab@groups.io> On Behalf Of Dave AA6YQ
Sent: Thursday, April 9, 2020 11:05 AM
To: DXLab@groups.io
Subject: Re: [DXLab] Infected file for Commander 14.5.5 update?

+ AA6YQ comments below

Thanks for the info. Took a bit of digging to find the actual download link.

For others who are interested: http://www.dxlabsuite.com/download.htm

+ This is DXLab's "home page":

https://www.dxlabsuite.com/

+ Note the download link in the upper-left corner.

+ Downloading instructions are also provided here:

https://www.dxlabsuite.com/dxlabwiki/InstallingDXLabApplications

+ This is the first hyperlink in the "Goal-oriented Documentation" section
of

<https://www.dxlabsuite.com/dxlabwiki/GettingStarted>

73,

Dave, AA6YQ


Re: Infected file for Commander 14.5.5 update?

Michael Schulz <mschulz@...>
 

Excluding a folder from a virus/ malware scan out of convenience is very bad
advice.

Are you closing and locking your doors to your house?

--
What you learn, you must share. What you know, you must teach! -
www.creative-chaos.com - @mschulz

PGP Signature: D300 B646 0D26 2E56 4176 B3C0 141D 9201 3ADF 22CF

-----Original Message-----
From: DXLab@groups.io <DXLab@groups.io> On Behalf Of D. Scott MacKenzie
Sent: Thursday, April 9, 2020 10:50 AM
To: DXLab@groups.io
Subject: Re: [DXLab] Infected file for Commander 14.5.5 update?

That is a false positive caused by the malware program. It isn’t there. In
your program, make the DXLabs folder and the WSJT folder (if you are using
it) as an exception. It works. I am running Win10 and I have the warnings
from Win10 Windows Security or Defender. I updated with no issue.

The problem is the MalWare program - not DXLabs.

-----Original Message-----
From: DXLab@groups.io <DXLab@groups.io> On Behalf Of Jack Brabham - KZ5A
Sent: Thursday, April 9, 2020 1:46 PM
To: DXLab@groups.io
Subject: Re: [DXLab] Infected file for Commander 14.5.5 update?

I had to delete DX Labs this morning after battling malware for a few days.
Commander, Launcher, and DX Keeper were all infected with "avend"
(I think) Trojan. Disappearing files are caused by the anti-virus deleting
them.

Hopfully this will get cleaned up soon.

73 Jack KZ5A


On 4/9/2020 10:46 AM, Dave / NR1DX wrote:
https://www.tomshardware.com/news/it-looks-like-microsoft-broke-window
s-defender-with-a-recent-update


On 4/9/2020 12:19 PM, Michael Schulz wrote:

Windows Defender is not playing badly if it’s doing its job. If you
have a better way to detect malware, Microsoft

is reading the feedback from users.

73 Mike DK5TRI

--

What you learn, you must share. What you know, you must teach! -
www.creative-chaos.com <http://www.creative-chaos.com>  - @mschulz

PGP Signature: D300 B646 0D26 2E56 4176  B3C0 141D 9201 3ADF 22CF

*From:* DXLab@groups.io <DXLab@groups.io> *On Behalf Of *Carl Lester
via groups.io
*Sent:* Wednesday, April 8, 2020 10:14 PM
*To:* DXLab@groups.io
*Subject:* Re: [DXLab] Infected file for Commander 14.5.5 update?

THANKS, Dave!  Yup, just Windows Defender playing badly.  Been
running Win10 and DXLab for a long time, and never saw that before.
Anyway, restored/recovered from quarantine and all working again.

73, Carl,  K2YR


Re: Infected file for Commander 14.5.5 update?

Dave AA6YQ
 

+ AA6YQ comments below

I had to delete DX Labs this morning after battling malware for a few days. 

+ There was no malware in any DXLab application. Your anti-malware application malfunctioned. To confirm this yourself, see

<https://www.dxlabsuite.com/dxlabwiki/FalsePositive>

+ After configuring your anti-malware application to consider your DXLab applications to be "safe", recovering the quarantined or
deleted executable(s) is straightforward, as is documented here:

<https://www.dxlabsuite.com/dxlabwiki/RecoverMissingExecutable>

+ It is not necessary to uninstall and then reinstall the damaged DXLab application.

+ If you delete a DXLab application's folder without first directing Windows to install it, you will have placed Windows in an
inconsistent state. If the deleted folder is still present in the Windows "Recycle Bin", you can recover by directing Windows to
restore the folder. Otherwise, you will have to bad choices:

1. direct a "Registry Cleaner" application to remove all traces of the deleted DXLab application, and then direct Windows to install
the delete DXLab application

2. backup all of your files (Log, Workspace, documents, photos, application installers, device drivers), erase your C: drive,
re-install Windows, and re-install your applications

73,

Dave, AA6YQ