To disable Windows Defender, see

<https://www.howtogeek.com/howto/15788/how-to-uninstall-disable-and-remove-windows-defender.-also-how-turn-it-off/>

      73,

             Dave, AA6YQ

I do have Norton running.  That is why I was surprised that Windows defender got involved.  

I had issues that 3 of the DXLab's programs not starting after a Windows upgrade and per Dave's advice, I booted into Safe mode.  I launched the three programs in Safe and I had to click through a Windows Defender warning to start the programs.  At the time Windows Defender was not my selected AV software, but still it seemed to be in play during the upgrade. And that is why I'm going to go to the effort to exclude DXLabs in Defender even though it isn't selected.

--
Dick
K6PBF

+ AA6YQ comments below

On Tue, Apr 14, 2020 at 11:18 AM, Pete Smith wrote:

A couple of days ago, I uploaded almost 900 LOTW credits to DXCC, and this morning I checked on the LOTW web page, and all of these credits have been recorded on my DXCC account; I have zero pending.  So I ran a DXCC Verification Discrepancies Report, and it shows a huge number of discrepancies between the log status and ARRL status. 

I ran a DXCC Progress Report, and it still appears to show band, mode and mixed numbers from before I submitted all those LOTW QSOs.  Question is, how do I tell DXKeeper to accept the ARRL's DXCC status in the corresponding DXK log entries for everything in the discrepancies report.

+  What date is currently shown immediately below the "Sync LoTW QSLs" button on the Main window's QSL tab (with the "QSL Via" panel set to LoTW)?

+ After being informed that your DXCC submission was accepted, did you invoke DXKeeper's "Sync LoTW QSLs" function?

+ If yes, then please attach the file LoTW_QSLs_ADI.txt file from DXKeeper's Databases folder to an email message, and send the message to me via

aa6yq (at) ambersoft.com

+ If no, then invoke the "Sync LoTW QSLs" function; according to LoTW staff - with whom I confirmed this again just last week - LoTW should respond by reporting new DXCC credits as well as confirmations issued since the date shown below the "Sync LoTW QSLs" button.

+ If this does not produce the desired result, then send me the LoTW_QSLs_ADI.txt file as described above.

       73,

             Dave, AA6YQ

 

 

 

+ Based on your description, there are several possible culprits, but DXKeeper isn't one of them.

I agree Dave. DXKeeper wasn't the problem and never thought it was since it's worked for years. At first I thought it was a Clublog issue, like what W4TV linked to. But after a month of this I decided to post and do some troubleshooting. I'm not sure if my tinkering with the Windows Defender Firewall did something or not. But at least it's working and hopefully will stay working!

No doubt these Windows "upgrades" will continue to provide hours of troubleshooting fun!

John,
Click the Sel button in Launcher go tp the DXkeeper folder and select DXKeeper.exe.  That should get you going.
73, George
W2GS

John,

Launcher is looking for an executable named dxkeeper.exe. Best to make a copy of dxkeeper1549.exe, then change the name of dxkeeper1549.exe to dxkeeper.exe. The Launcher will then see and open DXKeeper.
--
Jim McPhee
Placitas, NM
W5ABA

A couple of days ago, I uploaded almost 900 LOTW credits to DXCC, and this morning I checked on the LOTW web page, and all of these credits have been recorded on my DXCC account; I have zero pending.  So I ran a DXCC Verification Discrepancies Report, and it shows a huge number of discrepancies between the log status and ARRL status. 

I ran a DXCC Progress Report, and it still appears to show band, mode and mixed numbers from before I submitted all those LOTW QSOs.  Question is, how do I tell DXKeeper to accept the ARRL's DXCC status in the corresponding DXK log entries for everything in the discrepancies report.

-- 
73, Pete N4ZR
Check out the Reverse Beacon Network 
at <http://reversebeacon.net>, now 
spotting RTTY activity worldwide. 
For spots, please use your favorite 
"retail" DX cluster.

+ AA6YQ comments below

On Tue, Apr 14, 2020 at 11:06 AM, Mario Aviles wrote:

I had DXLab working fine and one day I installed JTAlert as I wanted to log my contacts on FT8 directly to DXKeeper

This morning when I started DXLab I got an error when trying to load Dxkeeper

Tried to reinstall it from the files in the Dxlab directory and it did not work

Any suggestions?

+ Are you using Windows Defender as your anti-malware application. If so, likely it erroneously quarantined DXKeeper. See the "Windows Defender" entry in

<https://www.dxlabsuite.com/dxlabwiki/ApplicationInteference>

     73,

          Dave, AA6YQ

 

 

Perhaps ClubLog was not accepting uploads/log-ins temporarily:

<http://www.arrl.org/news/club-log-allocates-100-of-its-computing-resources-to-covid-19-protein-research>

73,

... Joe, W4TV

+ AA6YQ comments below

On Tue, Apr 14, 2020 at 08:02 AM, Sherman Banks wrote:

It's working again, but I'm not sure exactly why it's fixed. I determined that the upload was not making it to Clublog by changing to an incorrect Clublog password and the error messages stayed the same. I verified that DXKeeper is an approved app in the Firewall. On a whim, I turned Firewall off and it still had the problem. WIth Firewall still off, I rebooted the computer, and the upload was successful. I turned Firewall back on, rebooted, and it was still successful.  Very strange. 

+ Based on your description, there are several possible culprits, but DXKeeper isn't one of them.

       73,

            Dave, AA6YQ

 

+ AA6YQ comments below

On Tue, Apr 14, 2020 at 03:45 AM, Dale Drake wrote:

The QSL RCVD for the 6 was set to R but changed to blank when I ran Add Needed and the 1 was set to Y and it too changed to blank.  I tried resetting them to their original R an Y and re-ran the Add Needed and got the same result.

+ Please identify the 7 QSOs in an email message to which you've attached a zip archive containing your log file (the .mdb) and a screen shot showing the Awards tab of DXKeeper's Configuration window; then send the email to me via

aa6yq (at) ambersoft.com

       73,

             Dave, AA6YQ

We use an alternative AV here as well and WIndows-10 Pro did no turn Defender back on at the last update? It has popped up a few "NAG" notices about turning Windows Firewall back on  but did not override my current settings.

I have had WIN10- play games with some USB drivers in the recent past though ....... 8^(

Dave
manuals@artekmanuals.com

--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus

--
---
Ted   WA3AER

Do you have any other AV program on your computer?     Windows shouldn't 'help' you by turning on Defender if you have another AV running,

Neil, KN3ILZ

I can't prove it, but I believe that even though I had disabled Windows Defender as my virus program, that during the last Windows update it was re-enabled during the update process.  I'm going to enable it long enough to exclude DXLabs just to be on the safe side when another Windows upgrade occurs.

73,
--
Dick
K6PBF