+ AA6YQ comments below

The Commander Config window does not display everything. The bottom part is missing. For example, General Tab, bottom left, display stops at the check box for Use TX freq....
Also, on the DXKeeper Progress display is is too large, the information part is sized correctly but the entire window is the screen height.
Both problems exist regardless of the screen resolution.

+ What is the resolution of your monitor?

+ Please make a screen shot, attach it to an email message, and send the email message to me via

aa6yq (at) ambersoft.com

73,

Dave, AA6YQ

The Commander Config window does not display everything. The bottom part is missing. For example, General Tab, bottom left, display stops at the check box for Use TX freq....
Also, on the DXKeeper Progress display is is too large, the information part is sized correctly but the entire window is the screen height.
Both problems exist regardless of the screen resolution.

thanks a lot Dave

+ AA6YQ comments below

Hi it's me again....  I had spot collector working for almost a year.  Lately it has quit, nothing is collected.  I get an "no permission to upload database" message. 

+ SpotCollector does not display that message or anything close to that message.

I suspect this is an MS anti-virus issue.  

+ To see if that's the case, reboot Windows into "Safe Mode with Networking"; then start the Launcher, and direct the Launcher to start SpotCollector, Does SpotCollector now run correctly?

+ Reboot Windows normally, as Commander can't interact with your transceiver with Windows booted into "Safe Mode with Networking".

+ Is there an errorlog.txt file in your SpotCollector folder? If so, please attach it to an email message, and send the message to me via

aa6yq (at) ambersoft.com

+ Finally, check out these possibilities:

<https://www.dxlabsuite.com/dxlabwiki/EmptyDatabase>

      73,

             Dave, AA6YQ

 

 

 

 

I've read through the WIKI and think I have set it up as described.

 

How do I get the MS anti-virus software to not think this is malware?

 

A second issue, when it was running, I had a flashing "autoscroll" message in the upper right corner.

 

You guys are great.  Thanks in advance for your help.

Thanks so much Dave.  You’re the best!

+ AA6YQ comments below

 

On Tue, Aug 11, 2020 at 04:07 PM, Joe Giraudo wrote:

Here's what I've got: in my log:

 

The qso doesn't show up as a CW contact in the WAS report:

 

Here is the Awards Configuration;

+ Resolution: logged QSO didn't specify a STATE item.

       73,

              Dave, AA6YQ

+ AA6YQ comments below

how can I have my ft8 spots from dxkeeper... logged as ft8.. when spotting from dxkeeper it is spotted as rtty.

+ When you direct DXKeeper to generate an outgoing spot for a logged QSO, the mode specified in the spot is that which you logged with the QSO.

+ For incoming spots whose notes do not specify a mode, SpotCollector references its sub-band definition file to determine a spotted station's likely mode from its frequency.

"Determining the Mode Being Used by a Spotted Station" in

<https://www.dxlabsuite.com/dxlabwiki/CollectingSpots>

73,

Dave, AA6YQ

+ AA6YQ comments below

Here's what I've got: in my log:
Inline image


The qso doesn't show up as a CW contact in the WAS report:
Inline image


Here is the Awards Configuration;
Inline image

+ Attachments are not conveyed here.

+ Please send your message with screenshots to me via

aa6yq (at) ambersoft.com

73,

Dave, AA6YQ

how can I have my ft8 spots from dxkeeper... logged as ft8.. when spotting from dxkeeper  it is spotted as rtty.
tnx

Thanks Dave.  I’ll double check my settings.

+ AA6YQ comments below

I received several QSL cards from the recent NAQP.  When I entered the verified and dates into Keeper, they do not show up as new WAS entities.  What am I doing wrong?

+ When your receive a QSL card, you should mark it as "confirmed" by setting its "QSL Rcvd" item to 'Y'. The word "verified" means "award credit granted", which only occurs after you submit a confirmed QSO to an award sponsor  (like the ARRL for WAS awards). Thus you should not mark a QSO as "verified" when you first receive a QSL card for it.

+ DXKeeper's WAS progress report will consider a QSO if its DXCC entity is the United States, Hawaii, or Alaska and if its State item specifies a US state. If you have more than one myQTH defined, the a confirmed QSO will only be considered for WAS if the myQTH it specifies has its WAS box checked (meaning "QSOs made from this myQTH are valid for WAS).

+ Also, be sure you have the appropriate boxes checked in the "WAS Bands & Modes" panel on the Configuration window's Awards tab; in particular, checking this panel's QRP box means that only QSOs whose "TX Power" items are set to 5 or less will be considered in WAS progress reports. See

<https://www.dxlabsuite.com/dxlabwiki/WASAwardObjectives>

      73,

               Dave, AA6YQ

 

 

 

 

I received several QSL cards from the recent NAQP.  When I entered the verified and dates into Keeper, they do not show up as new WAS entities.  What am I doing wrong?

+ AA6YQ comments below

After using "Sync Lotw QSLs" and switching back to the "Log QSOs" tab I
see *all* my QSOs as LOTW confirmed. After terminating DXKeeper 15.7.0 I
start it again and the problem is cured. The new confirmed QSOs appeared
as confirmed and the not confirmed QSOs are back to the state "R". Same
with eQSL sync. I run W10 Pro, X64 v 1903. So the log table is properly
updated but somenthing is odd when the logdisplay is being refreshed.

+ After the "Sync LoTW QSLs" function completed, DXKeeper automatically filters the Log Page Display to show *only* QSOs confirmed via LoTW, and sorted in order of "LoTW QSL Rcvd Date". This puts QSOs most recently confirmed via LoTW at the bottom of the Log Page Display where you can easily see them. To remove this filtering and sorting, depress the CTRL key while clicking the X button at the bottom of the Main window's "Log QSOs" tab.

+ This behavior is described in the reference documentation:

<https://www.dxlabsuite.com/dxkeeper/Help/QSL.htm#Updating_Logged_QSOs_to_their_Reflect_Acceptance_and_Confirmation_by_LotW>

+ and in the "how to" documentation:

<https://www.dxlabsuite.com/dxlabwiki/DownloadLotW>

     73,

             Dave, AA6YQ

 

 

After using "Sync Lotw QSLs" and switching back to the "Log QSOs" tab I
see *all* my QSOs as LOTW confirmed. After terminating DXKeeper 15.7.0 I
start it again and the problem is cured. The new confirmed QSOs appeared
as confirmed and the not confirmed QSOs are back to the state "R". Same
with eQSL sync. I run W10 Pro, X64 v 1903. So the log table is properly
updated but somenthing is odd when the logdisplay is being refreshed.

73 Matthias DD7NT

On 11/08/2020 19:40, Ed Ireland wrote:

I have been using DXKeeper for less than a year but encountered a new problem.  The "Sync LOTW QSOs" and "Sync LOTW QSLs" buttons are gone from the main QSL screen.  The "Upload to eQSL cc" and "Sync eQSL cc QSLs" buttons are there on the QSL screen but there are no LOTW buttons.  I am still successfully uploading each QSO when the QSO is completed.  I must be missing something.  Thanks,   Ed K5YZW

Hi Ed,

the buttons and other widgets in that panel are dependent on the QSL mode selected at the top of the window.



--
73

Bill

G4WJS.

+ AA6YQ comments below

I have been using DXKeeper for less than a year but encountered a new problem.  The "Sync LOTW QSOs" and "Sync LOTW QSLs" buttons are gone from the main QSL screen.  The "Upload to eQSL cc" and "Sync eQSL cc QSLs" buttons are there on the QSL screen but there are no LOTW buttons.  I am still successfully uploading each QSO when the QSO is completed.  I must be missing something.

+ On the Main window's QSL tab, set the "QSL Via" panel to LoTW; do the LoTW Sync buttons appear?

      73,

          Dave, AA6YQ

I have been using DXKeeper for less than a year but encountered a new problem.  The "Sync LOTW QSOs" and "Sync LOTW QSLs" buttons are gone from the main QSL screen.  The "Upload to eQSL cc" and "Sync eQSL cc QSLs" buttons are there on the QSL screen but there are no LOTW buttons.  I am still successfully uploading each QSO when the QSO is completed.  I must be missing something.  Thanks,   Ed K5YZW