trouble with creating address file for QSL labels

Lance HP <lstronk@...>

Hi. I am having some trouble with the subject. I am trying out producing some 'old fashioned' QSL cards with labels and I guess I expected the software to download the addresses of the QSOs I made to the address file. However, only the call signs are listed in the file and no addresses have been downloaded.
Maybe this is a config issue? I have a subscription with fyi.

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