MicroHAM USB Interface II is operating correctly, but Commander does not reflect the radio frequency, or anything else. Any suggestions?

Thanks,
Steve W1LV

Here is part of the error log:
2020-06-15 13:46:11     > CI-V Commander version 14.6.2
2020-06-15 13:46:11     > App.Path          : C:\DXLab\Commander
2020-06-15 13:46:11     > App.exe           : CI-V Commander
2020-06-15 13:46:11     > Module            : C:\DXLab\Commander\CI-V Commander.exe
2020-06-15 13:46:11     > Operating System  : Windows 10 Enterprise (64-bit) build 18363
2020-06-15 13:46:11     > Locale ID         : 1033 (0x409)
2020-06-15 13:46:11     > ANSI CodePage     : 1252
2020-06-15 13:46:11     > OEM CodePage      : 437
2020-06-15 13:46:11     > Country           : United States
2020-06-15 13:46:11     > Language          : English
2020-06-15 13:46:11     > DecimalSeparator  : .
2020-06-15 13:46:11     > ThousandSeparator : ,
2020-06-15 13:46:11     > DXLab Apps        :
2020-06-15 13:47:19     > Monitors          : 1
2020-06-15 13:47:19     > Monitor 1
2020-06-15 13:47:19     >    width          : 1707
2020-06-15 13:47:19     >    height         : 960
2020-06-15 13:47:19     >    dimensions     : (0, 0)-(1707, 960)
2020-06-15 13:47:19.133 > CIVModule.PollXcvr, Idle Mode = 2, PollCount = 52
2020-06-15 13:47:19.149 > CIVModule.SendCommand: IF;