Re: DXkeeper "Look-Up" is slowed.....Error Logs attached


Gary Smetana
 

I disabled the automatic startup (via Task manager) of all (14) Windows applications, and rebooted Windows (normal);  Lookup response time has not improved; still takes 4-5 seconds w/hourglass.

I use only Windows Defender.  It shows NO History of quarantine.    No history at all.

What to try next ?
    


From: DXLab@groups.io <DXLab@groups.io> on behalf of Dave AA6YQ <aa6yq@...>
Sent: Friday, April 10, 2020 9:35 PM
To: DXLab@groups.io <DXLab@groups.io>
Subject: Re: [DXLab] DXkeeper "Look-Up" is slowed.....Error Logs attached
 
+ AA6YQ comments below

Results with "Safe Boot w/Networking"......doing call Lookup in DXcapture, or doing DXkeeper Filter:Lookup....very fast response.

Results with Normal Boot.....slow 4-5 second response ...doing the above Lookups.

+ That means an application automatically started by Windows when booted normally is interfering with communication among your
DXKeeper applications. The usual culprit is an anti-malware application, but other culprits have been reported:

<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dxlabsuite.com%2Fdxlabwiki%2FApplicationInteference&amp;data=02%7C01%7C%7Cbbda76f1bbcc4465451908d7ddb8aa4c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637221657501007788&amp;sdata=1sa1VIy1yrU2%2Bp1XfqGVSU5RIGWn1fAfQS2bQi6ovSc%3D&amp;reserved=0>


NEW ISSUE:  doing a DXcapture call Lookup NO LONGER SHOWS that call in DXkeeper Filter (I know these test calls are in the Log.) I
changed no settings.

It's like we lost a connection between Capture, Keeper, and DXview.

+ After you correct the first issue, let me know whether the second issue is still present.

        73,

                Dave, AA6YQ





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