DXCC, Channeng &Toplist Compare

Kent Olsen
 

Under Check Progress; DXCC, Challenge &Toplist. I click Compare which brings up a window "DXKeeper DXCC Credit Comparison Status" it says "inspecting DXCC Credit Information". In the window, I see: 
"DXCC Account # 1

Downloaded DXCC Credit information specifies no station callsigns
Downloaded DXCC Credit information's DXCC Award Credit Report table is empty"

Am I not suppose to see a list of discrepancies between my log and what is confirmed in LotW? What am I doing wrong?

Thanks
73
Kent
N6WT

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