TQSL Upload Issue


Barry Priddy
 

This morning, my AVG virus software decided Commander was a threat and quarantined it.  I created an exception and got Commander working again.  This afternoon when I tried to upload to LOTW, AVG decided DXKeeper was a threat.  So, I created an exception for DXKeeper.  But, now I can't upload to LOTW.  When I try, I get this error message:  Upload aborted due to DXKeeper error (see errorlog.txt).  Below is what errorlog.txt contains:

23-Jul-2016 01:08:26 > DXKeeper version 13.5.2
23-Jul-2016 01:08:26 > App.Path          : C:\DXLab\DXKeeper
23-Jul-2016 01:08:26 > App.exe           : DXKeeper
23-Jul-2016 01:08:26 > Operating System  : Windows 10 Pro (64-bit) build 10586
23-Jul-2016 01:08:26 > Locale ID         : 1033 (0x409)
23-Jul-2016 01:08:26 > ANSI CodePage     : 1252
23-Jul-2016 01:08:26 > OEM CodePage      : 437
23-Jul-2016 01:08:26 > Country           : United States
23-Jul-2016 01:08:26 > Language          : English
23-Jul-2016 01:08:26 > DecimalSeparator  : .
23-Jul-2016 01:08:26 > ThousandSeparator : ,
23-Jul-2016 01:08:26 > DXLab Apps        :
23-Jul-2016 01:09:19 > Monitors          : 3
23-Jul-2016 01:09:19 > Monitor 1
23-Jul-2016 01:09:19 >    width          : 1366
23-Jul-2016 01:09:19 >    height         : 768
23-Jul-2016 01:09:19 >    dimensions     : (1280, 0)-(2646, 768)
23-Jul-2016 01:09:19 > Monitor 2
23-Jul-2016 01:09:19 >    width          : 1280
23-Jul-2016 01:09:19 >    height         : 1024
23-Jul-2016 01:09:19 >    dimensions     : (0, 0)-(1280, 1024)
23-Jul-2016 01:09:19 > Monitor 3
23-Jul-2016 01:09:19 >    width          : 1366
23-Jul-2016 01:09:19 >    height         : 768
23-Jul-2016 01:09:19 >    dimensions     : (-1366, 0)-(0, 768)
23-Jul-2016 01:09:19 > program error 75 in module DXQSLModule.DisplayTQSLAnnouncements, TQSLMajorVersion = 2: Path/File access error
23-Jul-2016 01:09:25 > program error 75 in module DXQSLModule.SendLotWCards, State = 18: Path/File access error
23-Jul-2016 01:09:25 >    LotWADIFUploadFilename   = C:\DXLab\DXKeeper\LotWUpload.ADI
23-Jul-2016 01:09:25 >    LotWSignedUploadFilename = C:\DXLab\DXKeeper\LotWUpload.TQ8
23-Jul-2016 01:10:20 > Common.Terminate: DXKeeper shutdown

I've reloaded the DXKeeper registry file and restored DXKeeper from the Launcher configuration page with no effect.  I've checked the path for TQSL, and it's correct.  I've also verified that my TQSL user name and password were not changed.

How can I recover my ability to upload to LOTW?

Barry Priddy - K5VIP

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