-----Original Message-----AA6YQ comments below
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Sunday, January 24, 2016 4:57 PM
Subject: [dxlab] Install DX Lab Suite from scratch ?
Since the problem a couple of weeks ago where DX Lab files seemed to disappear, I'm trying to get things re-installed. I tried to uninstall things first via Windows Control panel but Windows could not find the uninstall files. Using DXLAB launcher , I tried to install things again but the basic install files do not appear, so DX Lab launcher tells me there is nothing to upgrade. . Where to i find the base exe files for the DX Keeper, Spotcollector, etc ? I did not see them on the web site.
When you install a Windows application, its presence is indicated by various settings in the Windows Registry managed by Windows. If an applications's files are deleted without first uninstalling, then the Windows Registry settings remain in place, leading Windows to believe that the application remains installed. The Launcher cannot install an application that Windows says is already installed.
1. replace the missing files from a backupThere are three solutions:
2. use a "Registry Cleaner" application to remove all vestigates of the application whose files were deleted; if done correctly, Windows will no longer consider the application uninstalled, and the Launcher will be able to re-isntall it
3. save everything important from your C: drive, wipe you C: drive, re-install Windows, and then re-install your applications
Have you determined why your files disappeared?