David P. Dillard



While many research, scholarly, evidence based and peer reviewed journal articles are only available with the payment of a fee, sometimes very costly, finding such articles on a topic one is studying can seem impossible for those who do not have access to databases at an academic library or other research organization.

This is why so many researchers request articles from many discussion groups in a wide range of subject disciplines. There are, however, some powerful search engines that uncover such academic publications. Consider this little known tool as just one such place to find academic publications, if one can settle for a very simple search such as just using the word tourism as the only search term.

which finds sources such as these:

Photo tourism: exploring photo collections in 3D
2006 International Conference on Computer Graphics and Interactive Techniques volume 25 issue 3 pp 835-846
Noah Snavely (University of Washington)Steven M. Seitz (University of Washington)Richard Szeliski (Microsoft)
We present a system for interactively browsing and exploring large unstructured collections of photographs of a scene using a novel 3D interface. Our system consists of an image-based modeling front end that automatically computes the viewpoint of each photograph as well as a sparse 3D model of the scene and image to model correspondences. Our photo explorer uses image-based rendering techniques to smoothly transition between photographs, while also enabling full 3D navigation and exploration of the set of images and world geometry, along with auxiliary information such as overhead maps. Our system also makes it easy to construct photo tours of scenic or historic locations, and to annotate image details, which are automatically transferred to other relevant images. We demonstrate our system on several large personal photo collections as well as images gathered from Internet photo sharing sites.
Fields of study: digital photo frameimage based modeling and renderingstructure from motionfront and back endsmultimedia +3 others
Citations (2,885) *

Progress in information technology and tourism management: 20 years on and 10 years after the InternetThe state of eTourism research
2008 Tourism Management volume 29 issue 4 pp 609-623
Dimitrios Buhalis (Bournemouth University)Rob Law (Hong Kong Polytechnic University)
This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyses prior studies in the context of Internet applications to tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing.
Fields of study: tourismthe internetinformation technologyadvertisingpublic relations +4 others
Citations (2,285) *
Delivering Quality Service: All for One?
2005 Journal of Quality Assurance in Hospitality & Tourism volume 6 pp 25-42

Armando Lu Vieira (University of Aveiro)
Quality in tourism-related services, like in services in general, are basically about balancing customer perceptions and expectations. Successful service providers are able to meet and, whenever possible, exceed consumers' needs and wants. This way, it is possible to provide memorable experiences to visitors. In delivering services, due to certain specific characteristics of services (e.g., intangibility, simultaneity, variability and perishability), the human element, in particular the face-to-face interaction with the customer, plays a fundamental role. The study stresses the contribution of interpersonal variables for the success of service organisations. It discusses how commitment to customer service, and supportive supervisors and co-workers, influence the relationship managers' ability to satisfy customers. The main findings were as follows: (i) commitment to customer service and co-workers' support have direct and positive effects on the ability to satisfy customers; (ii) commitment to ...
Fields of study: tourismcustomer service assurancecustomer advocacyservice level requirementvoice of the customer +19 others
Citations (945) *

Event tourism: Definition, evolution, and research
2008 Tourism Management volume 29 issue 3 pp 403-428
Donald Getz (University of Calgary)
This article reviews event tourism as both professional practice and a field of academic study. The origins and evolution of research on event tourism are pinpointed through both chronological and thematic literature reviews. A conceptual model of the core phenomenon and key themes in event tourism studies is provided as a framework for spurring theoretical advancement, identifying research gaps, and assisting professional practice. Conclusions are in two parts: a discussion of implications for the practice of event management and tourism, and implications are drawn for advancing theory in event tourism.
Fields of study: tourismtourism geographyconceptual modeltheorymarketing +2 others
Citations (987) *

Marketing for Hospitality and Tourism
1999 Philip Kotler (Northwestern University)John T. Bowen (University of Houston)James C. Makens (Saint Petersburg State University)
(NOTE: *Chapters 16 and 17 were renumbered from the 3rd edition.) I. UNDERSTANDING THE HOSPITALITY AND TOURISM MARKETING PROCESS. 1. Introduction: Marketing for Hospitality and Tourism. 2. Service Characteristics of Hospitality and Tourism Marketing. 3. The Role of Marketing in Strategic Planning. II. DEVELOPING HOSPITALITY AND TOURISM MARKETINGOPPORTUNITIES AND STRATEGIES. 4. The Marketing Environment. 5. Marketing Information Systems and Marketing Research. 6. Consumer Markets and Consumer Buying Behavior. 7. Organizational Buyer Behavior and Group Markets. 8. Market Segmentation, Targeting, and Positioning. III. DEVELOPING THE HOSPITALITY AND TOURISM MARKETING MIX. 9. Designing and Managing Products. 10. Internal Marketing. 11. Building Customer Loyalty through Quality. 12. Pricing Products: Pricing Considerations, Approaches and Strategy. 13. Distribution Channels. 14. Promoting Products: Communication and Promotion Policy and Advertising. 15. Promoting Products: Public Relations and Sales Promotion. 16. Professional Sales.* IV. MANAGING HOSPITALITY AND TOURISM MARKETING. 17. Electronic Marketing: Internet Marketing, Database Marketing and Direct Marketing.* 18. Destination Marketing. 19. Next Year's Marketing Plan.
Fields of study: quantitative marketing researchbusiness to governmentmarketing mix modelinginfluencer marketingreturn on marketing investment +16 others
Citations (3,832) *

Electronic word-of-mouth in hospitality and tourism management
2008 Tourism Management volume 29 issue 3 pp 458-468
Stephen W. Litvin (College of Business and Economics)Ronald E. Goldsmith (Florida State University)Bing Pan (College of Business and Economics)
Interpersonal influence and word-of-mouth (WOM) are ranked the most important information source when a consumer is making a purchase decision. These influences are especially important in the hospitality and tourism industry, whose intangible products are difficult to evaluate prior to their consumption. When WOM becomes digital, the large-scale, anonymous, ephemeral nature of the Internet induces new ways of capturing, analyzing, interpreting, and managing the influence that one consumer may have on another. This paper describes online interpersonal influence, or eWOM, as a potentially cost-effective means for marketing hospitality and tourism, and discusses some of the nascent technological and ethical issues facing marketers as they seek to harness emerging eWOM technologies.
Fields of study: word of mouthopinion leadershipadvertisingpublic relationsmarketing +2 others
Citations (1,852) *

The Competitive Destination : A Sustainable Tourism Perspective
2003 J. R. Brent Ritchie (University of Calgary)Geoffrey I. Crouch (La Trobe University)
The Evolving Nature of Competition and Sustainability Conceptual and Theorectical Perspectives Part I: The Competitive Destination Part II: The Sustainable Tourism Destination A Model of Destination Competitiveness The Macroenvironment: Global Forces Shaping World Tourism The Competitive (Micro)Environment: The Destination and the Tourism System Core Resources and Attractors: The Essence of Destination Appeal Supporting Factors and Resources: Elements that Enhance Destination Appeal Destination Policy, Planning and Development Destination Management: The Key to Maintaining a Sustainable Competitive Advantage Qualifying and Amplifying Determinants: Parameters that Define Destination Potential The Destination Audit: Putting the Model to Work.
Fields of study: environmental economicscommercemarketingbusiness
Citations (1,284) *

Marketing the competitive destination of the future
2000 Tourism Management volume 21 issue 1 pp 97-116
Dimitrios Buhalis (University of Westminster)
Destination marketing is increasingly becoming extremely competitive worldwide. This paper explains the destination concept and attempts to synthesise several models for strategic marketing and management of destinations. It provides an overview of several techniques widely used and illustrates examples from around the world. The paper also explains that marketing of destinations should balance the strategic objectives of all stakeholders as well the sustainability of local resources. Destinations need to differentiate their products and develop partnerships between the public and private sector locally in order to co-ordinate delivery. Taking advantage of new technologies and the Internet also enables destinations to enhance their competitiveness by increasing their visibility, reducing costs and enhancing local co-operation. Destination marketing must lead to the optimisation of tourism impacts and the achievement of the strategic objectives for all stakeholders.
Fields of study: tourismreturn on marketing investmentmarketing strategymarketing mixsustainability +10 others
Citations (3,067) *


But there are databases on the internet with far more powerful searching capabilities than Microsoft Academic. These are placed at the top of the post I link to below that features free search tools at the top of the post that guide scholars to the sources they need for the studies they are conducting. This only leaves the cost of the actual publications that are needed, so that research costs for those who must buy both database access and the publications themselves are greatly reduced. Furthermore, in the collection of fee based databases, for those who have access to these search tools, the places where tourism content hides is startling and
I suspect, at least some reading this post would consider these databases ridiculous places to check.

A search of tourism related terms is conducted in all databases listed and
an indiction of the number of sources found in each is provided for each listed database. A small number of sources found in a database topically far afield from tourism is not necessarily a bad thing. This content could become the basis for a paper or report on the intersection of these
two disciplines, tourism and that of the database.

Finally there is plain old all purpose Google, which some of us have
spent great effort in discouraging our students from using so as to avoid
results like these for searches like this:


Instant savings with secret prices PLUS, stay 10 nights, get 1 FREE. Book now on using real guest reviews for real savings on your next room.
?Hotel Deals ? ?Las Vegas Hotels ?Chicago Hotels
Hotels: Find Cheap Hotel Deals & Discounts - KAYAK

Savings based on price differences among booking sites searched for the same hotel. ... KAYAK searches hundreds of hotel booking sites to help you find hotels and book hotels that suit you best. Since KAYAK searches many hotel sites at once, you can find discount hotels quickly.

and all first ten sources are about the same.


Change the search to this group of words:


in the same good old Google, we see a total change.

Qualitative research, tourism - Springer Link

by C Ren - ?2015 - ?Related articles
Qualitative research refers to inquiries applying a range of qualitative methods in order to induc- tively explore, interpret, and understand a given field or object under study. Qualitative research in tourism takes its inspiration primarily from the cultural and social sciences such as anthropology and sociology. Most often, the ...

quantitative versus qualitative tourism research -

by AH Walle - ?1997 - ?Cited by 474 - ?Related articles
Abstract: In order to examine the importance crf quantitative vs. qualitative tourism research, similar developments in anthropolo$Q arc examined. In addition, the impact of such thought upon marketing is discussed. 'I'hr tradeoffs of choosing. qualitative or scientific techniques arr overtly cunsidcrcd,. scirnce and art ...

A Quantitative Methods Primer for Tourism Research: A review of ...

by PA Johnson - ?2012 - ?Cited by 1 - ?Related articles
Feb 27, 2012 - The field of tourism research can benefit from these trends in many ways. With the continued collection of national, regional and local level data on tourist behaviour, as well as tourist self-reporting through the creation of online user-generated content, the opportunities for quantitative data analysis are ...

Emerald news - Hospitality Research Issues and Qualitative Research

How Can We Address Contemporary Hospitality Research Issues Through Qualitative Research?
Quantitative Methods About of Hotel Management Forewarning and ...
by W Li-Ping - ?2013 - ?Related articles
Based on the analysis of the basic theories of forewarning of hotels, this paper sets up a multi-level index system on the forewarning research of hotel. T.

Quantitative Methods in Tourism by Rodolfo Baggio, Jane Klobas ...

Mar 15, 2011 - Summary. Tourism studies often deal with complex mixes of external and local factors and the attitudes, perceptions and actions of tourists themselves. In seeking to understand individual elements of this mix, or the results of interactions between them, tourism authorities, managers and researchers often ...

Quantitative Tourism Industry Analysis: Introduction to ...
Tadayuki Hara - 2008 - ?Business & Economics
Introduction to Input-output, Social Accounting Matrix Modeling and Tourism Satellite Accounts Tadayuki Hara. Qualitative methods Delphi and others Statistical methods group Deterministic methods group Regression (causal and others) TSA* Econometrics (causal) CGE (supplementary) Time-series (extrapolative) I-O .

While Google never shows more than 1,000 records in any search result in any Google database, this search lists this number of results:

75,400,000 results

Clearly searches of Google do not fail to show research publications because none are there. It is a matter of structuring the search so that they are found. For those without access to academic databases, the examples at the top of the post cited below should help add Google search techniques to ones methodologies for finding research studies.

The rest of the post should help tourism researchers see places they would not think of looking at for the topics they are pursuing.






Databases for Tourism and Hospitality Research and Learning

David Dillard
Temple University
(215) 204 - 4584



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