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UBITX6 arrived today - cracked display

Paul G8KIG
 

Hi Group!

My UBITX6 arrived today - I am looking forward to building it!.
The glass of the display seems to be cracked in the corner.
Can I replace it with any ILI9341 320x240 display from ebay etc?

Thanks,
Paul.

Jack, W8TEE
 

You can try it out and chances are good that it will work until you get a replacement. As to replacement, just make sure it has the same pin configuration and it should work.

Jack, W8TEE

On Saturday, January 4, 2020, 11:22:34 AM EST, Paul G8KIG via Groups.Io <paul_winwood@...> wrote:


Hi Group!

My UBITX6 arrived today - I am looking forward to building it!.
The glass of the display seems to be cracked in the corner.
Can I replace it with any ILI9341 320x240 display from ebay etc?

Thanks,
Paul.

--
Jack, W8TEE

Jim Sheldon
 

Paul, 
You can.  Make sure it's a 2.8" display or it won't fit the mounting holes or the window area if you bout the full kit.  If you have the basic key and are building your own case, you can even use a 3.2" ILI9341 display with the same 14 pin connector that the factory uBITX supplies BUT, I repeate BUT, the mounting holes won't line up so it wouldn't fit a factory case.  That 3.2" ILI9341 display has exactly the same number of pixels and uses the exact controller as the 2.8" display so absolutely NO software change is necessary to use the larger one.

When you get the replacement display, check the back.  There is a solder blob jumper called J1 or JP1 that is left open on some of those displays.  In order to work with the V6 uBITX Raduino, this jumper must be soldered across.  That puts the display's 3.3V regulator in circuit.  The display doesn't like to work on the V6 Raduino if you don't have this jumper shorted.

All this information is from actual experience here with a V6 Raduino AND the two displays.  

Jim, W0EB

------ Original Message ------
From: "Paul G8KIG via Groups.Io" <paul_winwood@...>
Sent: 1/4/2020 10:22:26 AM
Subject: [BITX20] UBITX6 arrived today - cracked display

Hi Group!

My UBITX6 arrived today - I am looking forward to building it!.
The glass of the display seems to be cracked in the corner.
Can I replace it with any ILI9341 320x240 display from ebay etc?

Thanks,
Paul.

Jim Sheldon
 

I hate autocorrect.  Should have been "bought the full kit" and "If you have the basic kit" instead of what my email program wanted me to say - LOL!.

To reiterate though, as long as it has that 14 pin single row connector, and it's an ILI9341 display, it will work just fine (assuming J1/JP1 is shorted).

Jim, W0EB

------ Original Message ------
From: "Jim Sheldon" <w0eb@...>
Sent: 1/4/2020 10:44:04 AM
Subject: Re: [BITX20] UBITX6 arrived today - cracked display

Paul, 
You can.  Make sure it's a 2.8" display or it won't fit the mounting holes or the window area if you bout the full kit.  If you have the basic key and are building your own case, you can even use a 3.2" ILI9341 display with the same 14 pin connector that the factory uBITX supplies BUT, I repeate BUT, the mounting holes won't line up so it wouldn't fit a factory case.  That 3.2" ILI9341 display has exactly the same number of pixels and uses the exact controller as the 2.8" display so absolutely NO software change is necessary to use the larger one.

When you get the replacement display, check the back.  There is a solder blob jumper called J1 or JP1 that is left open on some of those displays.  In order to work with the V6 uBITX Raduino, this jumper must be soldered across.  That puts the display's 3.3V regulator in circuit.  The display doesn't like to work on the V6 Raduino if you don't have this jumper shorted.

All this information is from actual experience here with a V6 Raduino AND the two displays.  

Jim, W0EB

------ Original Message ------
From: "Paul G8KIG via Groups.Io" <paul_winwood@...>
Sent: 1/4/2020 10:22:26 AM
Subject: [BITX20] UBITX6 arrived today - cracked display

Hi Group!

My UBITX6 arrived today - I am looking forward to building it!.
The glass of the display seems to be cracked in the corner.
Can I replace it with any ILI9341 320x240 display from ebay etc?

Thanks,
Paul.

Wayne Leake
 

  Jim, my LG Zone4 is always auto correcting to what I did not type or want, makes for extra editing.
 This uBITX V.6 is sounding interesting, but I have  projects still not done, and due to health, may take a while.
 happy new year a couple days late
 Wayne WA2YNE

Paul G8KIG
 

Hi again,

First of all a data point: The cracked display meant that the touch screen did not work causing what seemed to be a lockup.
Therefore I purchased a replacement display it is identical in every way to the original one apart from one thing. It only displays a white screen, no graphics.
On the basis that it could be the initialisation bug discussed in the forums, I compiled and uploaded the firmware with the fix to the Raduino (successfully).
I still get the white screen. With the new display I turned the volume to maximum and heard birdies and whistles so lots seem to be working - this did not happen with the original display. I also have an 1.8" display with the same controller (used on a Raspberry Pi) - and the same pin out; plugging that in displays something. I think I got a duff replacement display so will order another one. Looking around I get the impression that the IL19341 controller operates on 3.3v but I noticed that the Raduino uses 5v. I can't track down a data sheet so I was just checking that 5v is OK.

Paul G8KIG

Reed N
 

Hi Paul,

I read a number of specs for similar looking panels and some said 3.3v, and some said 5v tolerant, so it might be that you got a 3.3v only?

What specific code did you try and run?


Reed

Jack, W8TEE
 

Reed:

When I did an Antenna Analyzer build for our builder's group, I ordered 30 2.8" TFT displays, of which 11 arrived cracked. I wrote to the seller and, while unhappy, they replaced them. (They were in China.) Oddly, the displays still worked. They were not touch screen, so that might make a big difference, but for just display stuff, they all worked. In most of them, the crack was barely noticeable once they were "lit".

I find it odd that they came in a gray poly bag rather than a cardboard container. Now I'm starting to think that, when it gets opened for inspection by Customs, they take a look at whatever it is and then just toss it in a bag and send it along its way. I could be totally wrong, but the vendor said they were packed in a box.

Anyway, don't throw the display away, as you might still be able to "experiment" with it.

Jack, W8TEE

On Monday, January 20, 2020, 9:26:29 PM EST, Reed N <greenkid336600+groupsio@...> wrote:


Hi Paul,

I read a number of specs for similar looking panels and some said 3.3v, and some said 5v tolerant, so it might be that you got a 3.3v only?

What specific code did you try and run?


Reed

--
Jack, W8TEE

Ashhar Farhan
 

these displays are fully checked before being shipped. ask for a replacement.
- f

On Tue, Jan 21, 2020 at 9:13 AM Jack, W8TEE via Groups.Io <jjpurdum=yahoo.com@groups.io> wrote:
Reed:

When I did an Antenna Analyzer build for our builder's group, I ordered 30 2.8" TFT displays, of which 11 arrived cracked. I wrote to the seller and, while unhappy, they replaced them. (They were in China.) Oddly, the displays still worked. They were not touch screen, so that might make a big difference, but for just display stuff, they all worked. In most of them, the crack was barely noticeable once they were "lit".

I find it odd that they came in a gray poly bag rather than a cardboard container. Now I'm starting to think that, when it gets opened for inspection by Customs, they take a look at whatever it is and then just toss it in a bag and send it along its way. I could be totally wrong, but the vendor said they were packed in a box.

Anyway, don't throw the display away, as you might still be able to "experiment" with it.

Jack, W8TEE

On Monday, January 20, 2020, 9:26:29 PM EST, Reed N <greenkid336600+groupsio@...> wrote:


Hi Paul,

I read a number of specs for similar looking panels and some said 3.3v, and some said 5v tolerant, so it might be that you got a 3.3v only?

What specific code did you try and run?


Reed

--
Jack, W8TEE

support@...
 

Hi Paul,
Please do send in a mail to support@... along with an image of the broken part and we can send you a replacement part soon.

We are sorry that it has reached you with the display cracked during shipping. We do carefully check the parts before shipping and we dont know how this happened.

Thanks,

Thomas

George P Linehan III
 

Thomas all OK here tnx

On Jan 21, 2020, at 4:05 AM, support@... wrote:

Hi Paul,
Please do send in a mail to support@... along with an image of the broken part and we can send you a replacement part soon.

We are sorry that it has reached you with the display cracked during shipping. We do carefully check the parts before shipping and we dont know how this happened.

Thanks,

Thomas

support@...
 

Hello Paul,
 
The replacement TFT Display for your uBitx V6 has been dispatched vide India Post bearing Tracking Number. RN130082655IN dated 23-01-2020. Please allow a day for tracking details to reflect in the India Post website.
 
Contact us in case of any query. Do acknowledge receipt of the same.
 
Thanks and Regards,
 
Thomas
--
Support@...

Philip
 

Please screw the main board to the case before shipping. This will prevent all the damages that are happening like broken volume pot, and cracked displays 
Philip G7JUR

MVS Sarma
 

as you opened , you might have some photos. try to forward those photos indicating the sl # of board to hfsignals with your comments, suggestions and requests.

That might help you and the seller too.


On Mon, Jan 27, 2020 at 9:44 PM Philip <philip.g7jur@...> wrote:
Please screw the main board to the case before shipping. This will prevent all the damages that are happening like broken volume pot, and cracked displays 
Philip G7JUR

support@...
 

Hello Philip and the rest.

We did take into account many of the suggestions we received seriously and also looked into the complaints of damages that were brought to our notice. As a result we changed the entire packaging. We are now packing the entire uBitx V6 Kit in Styrofoam cutout boxes with each component separately packed into separate pockets and closed with a Styrofoam cover before being packed in a carton box. There will also be a signed contents list enclosed. Those of you whose orders are being delivered now please do let us know how it has arrived once you receive it. We are also attaching some images of the packaging for all to see.

Thanks,

Thomas

 
Support@...

Gordon Gibby
 

Great!



On Jan 28, 2020, at 10:52, support@... wrote:

Hello Philip and the rest.

We did take into account many of the suggestions we received seriously and also looked into the complaints of damages that were brought to our notice. As a result we changed the entire packaging. We are now packing the entire uBitx V6 Kit in Styrofoam cutout boxes with each component separately packed into separate pockets and closed with a Styrofoam cover before being packed in a carton box. There will also be a signed contents list enclosed. Those of you whose orders are being delivered now please do let us know how it has arrived once you receive it. We are also attaching some images of the packaging for all to see.

Thanks,

Thomas

 
Support@...
<Pack1.jpeg>
<Pack 3.jpeg>
<Pack 4.jpeg>
<Pack 5.jpeg>

KD2QMZ
 

It will also be a good idea to add a note in big letters to let DHL know when custom opens the content, to be aware of possible damage. I order a case from India, then it came with a deep scratch on the well painted case.

It seems to me a very sharp tool was used to open the box, without caring what it was inside.


On Tue, Jan 28, 2020 at 10:52 AM <support@...> wrote:
Hello Philip and the rest.

We did take into account many of the suggestions we received seriously and also looked into the complaints of damages that were brought to our notice. As a result we changed the entire packaging. We are now packing the entire uBitx V6 Kit in Styrofoam cutout boxes with each component separately packed into separate pockets and closed with a Styrofoam cover before being packed in a carton box. There will also be a signed contents list enclosed. Those of you whose orders are being delivered now please do let us know how it has arrived once you receive it. We are also attaching some images of the packaging for all to see.

Thanks,

Thomas

 
Support@...

support@...
 

Thanks KD2QMZ,

We seem to be having less issues with DHL than with other couriers. However we shall try and implement your suggestion. Any suggestion on how the note should be would be welcome. You can send a note to support@... We certainly value your suggestions,

Thanks again,

Thomas
--
Support@...

Paul G8KIG
 

Hello Thomas,

The replacement display arrived today.
Extremely well packed.
Plugged it in, reassembled everything.
I quick test and everything is working.
Thank you so much for your assistance.

Paul.

support@...
 

Hello Paul,

Glad to hear that everything's well.

Do contact us in case you have any other query.

Regards,

Thomas
--
Support@...