I have to speak up on this one
These public floggings of someone trying to run a business (mom and pop shop) is a bad normal and I want to speak up on behalf of HFSignals.
What not discuss it with the business one on one rather than complaining to the masses.
Give them a chance to do the right thing. If you don't like it, ask the vendor what your options are.
Businesses like this are just trying to make a living or even support their love for the hobby. With venting on a large forum like this, how do you think it affects them? Imagine if you were in your shoes with the same budget to deal with.