Well, as I had not received any response whatsoever, I sent a message/query via PayPal, their response below is an exact cut and paste FYI.
"Your order will be shipped today provided you withdraw the complaint immediately. Apologies for the delay." HFSignals Team
I will let you decide if you would be happy with that sort of response?
In any case, without any further dialogue, my order was sent out 4 hours after the above answer.