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Chat Programs — AREDN Documentation 3.21.4.0 Stable
Online chat software includes any program which transmits short text messages between the sender and receiver. These realtime keyboard-to-keyboard messages create an environment similar to a spoken conversation. A chat session may involve one-to-one communication or group meetings. These programs are valuable for quick question/answer interactions where immediate replies are important. Timestamped conversation history is typically saved for future reference.
https://arednmesh.readthedocs.io/en/stable/arednServicesGuide/chat_programs.html