Date   

Re: using Ancestral Quest 16

Gaylon Findlay
 

Sandy:

You can turn the LDS Data on or off in the "Preferences" screen under the "Tools" menu.

Also on the Preferences screen, you can turn the features that allow syncing with FamilySearch on or off. If this option is "on", then you should see little gray or blue tree icons on the name line with any deceased persons in your file, both on the Pedigree View and on the Family View. These tree icons act as buttons to initiate syncing actions with FamilySearch.

If you click on a gray tree icon, it will initiate a search to see whether your person already exists in FamilySearch. If it does, then you can link your record with the corresponding record in FamilySearch. If your person is not on FamilySearch, the process will allow you to add your record to FamilySearch.

A blue tree icon means that you've already linked your record with the corresponding record in FS. Click on that blue tree icon to see a side-by-side view of the record in your file compared with the record in FS. While on that screen, if you see information that should be exchanged between your file and FamilySearch, you can initiate the exchanges.

That should be enough to get you started. By looking at options on the "FamilySearch" menu of AQ, and looking at links and buttons on the screens, you should be able to make a lot of headway. Don't be afraid to click on the "Help" buttons of these screens -- the help topics attempt to teach you about nuances that might be helpful.

Gaylon




From: sandyleavitt1@...
To: "AQ-FS" <AQ-FS@groups.io>
Sent: Monday, March 7, 2022 7:34:51 AM
Subject: [AQ-FS] using Ancestral Quest 16

I'm looking at the new information about "LDS Incomplete Individual Ordinances".....where can I locate the LDS Data option?

Also, I am trying to link the FamilyTreeFamilySearch and Ancestral Quest 16.....help me please.

Thanks
Sandy



Re: Sneak Peek of new FamilySearch feature Available

sandyleavitt1@...
 

I want to combine FamilySearch with AQ.  How do I do this?

Thanks
Sandy Leavitt


using Ancestral Quest 16

sandyleavitt1@...
 

I'm looking at the new information about "LDS Incomplete Individual Ordinances".....where can I locate the LDS Data option?

Also, I am trying to link the FamilyTreeFamilySearch and Ancestral Quest 16.....help me please.

Thanks
Sandy


Sneak Peek of new FamilySearch feature Available

Gaylon Findlay
 

In the near future, FamilySeach will require AQ to make a change in the way AQ handles the login process with FamilySearch.

We have made the changes to AQ to handle this requirement. FamilySearch is asking us to hold off on making this new login method available to all users, but we can allow a few users to take a sneak peek and give us feedback as to whether we should make any adjustments.

If you would be interested in taking this new method of logging into FamilySearch for a test drive, and give us some feedback, please drop me a note:


We'll give you further instructions at that time.

Thanks!

Gaylon Findlay
Incline Software




Re: "Empty arrow" for a child in Family View

Brian Smith
 

Very interesting. Thank you for the explanation. 


On Monday, May 31, 2021, 10:10:37 AM PDT, Gaylon Findlay <gfindlay@...> wrote: 

Brian:

When AQ draws this empty arrow (or full arrow, for that matter), it simply tells Windows to draw a triangle between three point, with a certain line thickness.

Depending on your screen resolution and the exact position of the 3 points of the triangle, Windows will make calculations and often have to round the results. If it round up, the lines will be thicker. If it rounds down, the lines will be a bit thinner. The triangle may appear just a bit bigger or a bit smaller, depending on rounding.

You'll find that if you grab a corner of the screen with your mouse and start adjusting the Family View larger or smaller, that these arrows will be redrawn with new calculations, and will fluctuate slightly.

Gaylon



From: "Brian Smith via groups.io" <brs4gen@...>
To: "AQ-FS" <AQ-FS@groups.io>
Sent: Sunday, May 30, 2021 10:21:25 PM
Subject: [AQ-FS] "Empty arrow" for a child in Family View

From Help > Family View:  

ANCQUEST_img56 "An empty arrow indicates that the child has no children."

Usually the empty arrow described appears with what is effectively a bold font. 

What condition(s) cause it to appear but in a non-bold font? 

The parent(s) of the child being guardian(s) seems to be one condition. 






Re: "Empty arrow" for a child in Family View

Gaylon Findlay
 

Brian:

When AQ draws this empty arrow (or full arrow, for that matter), it simply tells Windows to draw a triangle between three point, with a certain line thickness.

Depending on your screen resolution and the exact position of the 3 points of the triangle, Windows will make calculations and often have to round the results. If it round up, the lines will be thicker. If it rounds down, the lines will be a bit thinner. The triangle may appear just a bit bigger or a bit smaller, depending on rounding.

You'll find that if you grab a corner of the screen with your mouse and start adjusting the Family View larger or smaller, that these arrows will be redrawn with new calculations, and will fluctuate slightly.

Gaylon



From: "Brian Smith via groups.io" <brs4gen@...>
To: "AQ-FS" <AQ-FS@groups.io>
Sent: Sunday, May 30, 2021 10:21:25 PM
Subject: [AQ-FS] "Empty arrow" for a child in Family View

From Help > Family View:  

ANCQUEST_img56 "An empty arrow indicates that the child has no children."

Usually the empty arrow described appears with what is effectively a bold font. 

What condition(s) cause it to appear but in a non-bold font? 

The parent(s) of the child being guardian(s) seems to be one condition. 






"Empty arrow" for a child in Family View

Brian Smith
 

From Help > Family View:  

ANCQUEST_img56 "An empty arrow indicates that the child has no children."

Usually the empty arrow described appears with what is effectively a bold font. 

What condition(s) cause it to appear but in a non-bold font? 

The parent(s) of the child being guardian(s) seems to be one condition. 



Re: Issue with AQ's FamilySearch connection

brent sweeny
 

Gaylon, thanks, that seems to have fixed it.  i read your earlier notes and somehow thought they didn't apply, but obviously they did.   sorry to have disturbed your weekend!   brent

On 4/24/2021 12:31 PM, Gaylon Findlay wrote:
Brent:

Go to AQ's "Help" menu, then down to "Check for Updates".

After you've updated to the new build that was released earlier in the week, you'll want to run the Database Check/Repair to fix an issue with a handful of links to FS that would have been broken. After that, you can re-link the handful of people whose links broke.

Gaylon



From: "Brent Sweeny" <brentsweeny@...>
To: "AQ-FS" <AQ-FS@groups.io>
Sent: Saturday, April 24, 2021 6:47:20 AM
Subject: Re: [AQ-FS] Issue with AQ's FamilySearch connection

as of yesterday, I'm getting a number of individuals for whom AQ says that the link to FS is corrupt.  check/repair doesn't fix it, and I'm even getting the same response (for the same people) from a backup. is that a symptom of the same problem?  (I haven't tried a backup from even further back.)

On 4/16/2021 6:06 PM, Gaylon Findlay wrote:
For those of you that use Ancestral Quest's direct connection to FamilySearch Family Tree, let me give you an update:

Apparently, FamilySearch made a change last night or this morning that affected a key function in the connection between AQ and FamilySearch. We are working with them to see whether they will be able to correct this on their side, or whether we will need to make a change to Ancestral Quest.

While waiting for their team to evaluate this, we have made some changes to Ancestral Quest that should resolve this. For those of you who are adventurous, we have made a patch available that you can download, which should resolve the issue. This patch is for Windows, and if necessary, we'll make a patch available for Mac likely tomorrow. If you are a Windows user who would like to install the patch, please follow these instructions:

1) Download this patch file from our website:


2) Make sure you have exited Ancestral Quest, as the next step will replace a couple of files which must be closed.

3) Extract the contents of this patch file (there are 2 files: "ancquest.exe" and "AQ.1033lng") into your Ancestral Quest program folder, which is typically:

"C:\Program Files(x86)\Incline Software\Ancestral Quest 16\"

4) Run Ancestral Quest 16. Go to the "Help" menu, then to "About Ancestral Quest". If you have extracted the above 2 files into the correct place, you should see that the date of your copy of Ancestral Quest shows today's date, "4/16/2021".

This patched copy of AQ 16.0.8 should now properly exchange data with FamilySearch Family Tree.

If you had used AQ earlier today to review FamilySearch data in AQ, and had experienced error messages, this means that the links between some individuals in your file and the corresponding individuals in FamilySearch have been broken.

You can fix this in one of two ways:

1) If you had made a very recent backup of your database, simply restore your backup to restore these links.

2 Otherwise, you will now want to run the Database Check/Repair function to reset these links, so that you will be ready to re-link these records to FamilySearch. To do this:

A) Make a backup of your database (always do this before running Check/Repair).

B) Go to the "Tools" menu of Ancestral Quest and select the "Database Check/Repair" tool. Set the option to "Check and Repair", and then run the Check. I believe that the check report will list those individuals whose FamilySearch PIDs were reset, so you'll know which records you can link back up with FamilySearch.

Good luck!

Gaylon Findlay
Incline Software




From: "Paul Johnson" <paulj@...>
To: AQ-FS@groups.io
Sent: Friday, April 16, 2021 11:41:21 AM
Subject: [AQ-FS] Issue with AQ's FamilySearch connection

All:

We have just become aware of an issue with Ancestral Quest's direct connection to FamilySearch Family Tree.

We advise you to hold off using the FamilySearch tools within AQ until we hear that this issue has been resolved.

--

Paul Johnson
Support Technician

Incline Software
PO Box 95543
South Jordan, UT 84095 USA

www.ancquest.com
801-280-4434



Virus-free. www.avast.com












Re: Issue with AQ's FamilySearch connection

Gaylon Findlay
 

Brent:

Go to AQ's "Help" menu, then down to "Check for Updates".

After you've updated to the new build that was released earlier in the week, you'll want to run the Database Check/Repair to fix an issue with a handful of links to FS that would have been broken. After that, you can re-link the handful of people whose links broke.

Gaylon



From: "Brent Sweeny" <brentsweeny@...>
To: "AQ-FS" <AQ-FS@groups.io>
Sent: Saturday, April 24, 2021 6:47:20 AM
Subject: Re: [AQ-FS] Issue with AQ's FamilySearch connection

as of yesterday, I'm getting a number of individuals for whom AQ says that the link to FS is corrupt.  check/repair doesn't fix it, and I'm even getting the same response (for the same people) from a backup. is that a symptom of the same problem?  (I haven't tried a backup from even further back.)

On 4/16/2021 6:06 PM, Gaylon Findlay wrote:
For those of you that use Ancestral Quest's direct connection to FamilySearch Family Tree, let me give you an update:

Apparently, FamilySearch made a change last night or this morning that affected a key function in the connection between AQ and FamilySearch. We are working with them to see whether they will be able to correct this on their side, or whether we will need to make a change to Ancestral Quest.

While waiting for their team to evaluate this, we have made some changes to Ancestral Quest that should resolve this. For those of you who are adventurous, we have made a patch available that you can download, which should resolve the issue. This patch is for Windows, and if necessary, we'll make a patch available for Mac likely tomorrow. If you are a Windows user who would like to install the patch, please follow these instructions:

1) Download this patch file from our website:


2) Make sure you have exited Ancestral Quest, as the next step will replace a couple of files which must be closed.

3) Extract the contents of this patch file (there are 2 files: "ancquest.exe" and "AQ.1033lng") into your Ancestral Quest program folder, which is typically:

"C:\Program Files(x86)\Incline Software\Ancestral Quest 16\"

4) Run Ancestral Quest 16. Go to the "Help" menu, then to "About Ancestral Quest". If you have extracted the above 2 files into the correct place, you should see that the date of your copy of Ancestral Quest shows today's date, "4/16/2021".

This patched copy of AQ 16.0.8 should now properly exchange data with FamilySearch Family Tree.

If you had used AQ earlier today to review FamilySearch data in AQ, and had experienced error messages, this means that the links between some individuals in your file and the corresponding individuals in FamilySearch have been broken.

You can fix this in one of two ways:

1) If you had made a very recent backup of your database, simply restore your backup to restore these links.

2 Otherwise, you will now want to run the Database Check/Repair function to reset these links, so that you will be ready to re-link these records to FamilySearch. To do this:

A) Make a backup of your database (always do this before running Check/Repair).

B) Go to the "Tools" menu of Ancestral Quest and select the "Database Check/Repair" tool. Set the option to "Check and Repair", and then run the Check. I believe that the check report will list those individuals whose FamilySearch PIDs were reset, so you'll know which records you can link back up with FamilySearch.

Good luck!

Gaylon Findlay
Incline Software




From: "Paul Johnson" <paulj@...>
To: AQ-FS@groups.io
Sent: Friday, April 16, 2021 11:41:21 AM
Subject: [AQ-FS] Issue with AQ's FamilySearch connection

All:

We have just become aware of an issue with Ancestral Quest's direct connection to FamilySearch Family Tree.

We advise you to hold off using the FamilySearch tools within AQ until we hear that this issue has been resolved.

--

Paul Johnson
Support Technician

Incline Software
PO Box 95543
South Jordan, UT 84095 USA

www.ancquest.com
801-280-4434



Virus-free. www.avast.com












Re: Issue with AQ's FamilySearch connection

brent sweeny
 

as of yesterday, I'm getting a number of individuals for whom AQ says that the link to FS is corrupt.  check/repair doesn't fix it, and I'm even getting the same response (for the same people) from a backup. is that a symptom of the same problem?  (I haven't tried a backup from even further back.)

On 4/16/2021 6:06 PM, Gaylon Findlay wrote:
For those of you that use Ancestral Quest's direct connection to FamilySearch Family Tree, let me give you an update:

Apparently, FamilySearch made a change last night or this morning that affected a key function in the connection between AQ and FamilySearch. We are working with them to see whether they will be able to correct this on their side, or whether we will need to make a change to Ancestral Quest.

While waiting for their team to evaluate this, we have made some changes to Ancestral Quest that should resolve this. For those of you who are adventurous, we have made a patch available that you can download, which should resolve the issue. This patch is for Windows, and if necessary, we'll make a patch available for Mac likely tomorrow. If you are a Windows user who would like to install the patch, please follow these instructions:

1) Download this patch file from our website:


2) Make sure you have exited Ancestral Quest, as the next step will replace a couple of files which must be closed.

3) Extract the contents of this patch file (there are 2 files: "ancquest.exe" and "AQ.1033lng") into your Ancestral Quest program folder, which is typically:

"C:\Program Files(x86)\Incline Software\Ancestral Quest 16\"

4) Run Ancestral Quest 16. Go to the "Help" menu, then to "About Ancestral Quest". If you have extracted the above 2 files into the correct place, you should see that the date of your copy of Ancestral Quest shows today's date, "4/16/2021".

This patched copy of AQ 16.0.8 should now properly exchange data with FamilySearch Family Tree.

If you had used AQ earlier today to review FamilySearch data in AQ, and had experienced error messages, this means that the links between some individuals in your file and the corresponding individuals in FamilySearch have been broken.

You can fix this in one of two ways:

1) If you had made a very recent backup of your database, simply restore your backup to restore these links.

2 Otherwise, you will now want to run the Database Check/Repair function to reset these links, so that you will be ready to re-link these records to FamilySearch. To do this:

A) Make a backup of your database (always do this before running Check/Repair).

B) Go to the "Tools" menu of Ancestral Quest and select the "Database Check/Repair" tool. Set the option to "Check and Repair", and then run the Check. I believe that the check report will list those individuals whose FamilySearch PIDs were reset, so you'll know which records you can link back up with FamilySearch.

Good luck!

Gaylon Findlay
Incline Software




From: "Paul Johnson" <paulj@...>
To: AQ-FS@groups.io
Sent: Friday, April 16, 2021 11:41:21 AM
Subject: [AQ-FS] Issue with AQ's FamilySearch connection

All:

We have just become aware of an issue with Ancestral Quest's direct connection to FamilySearch Family Tree.

We advise you to hold off using the FamilySearch tools within AQ until we hear that this issue has been resolved.

--

Paul Johnson
Support Technician

Incline Software
PO Box 95543
South Jordan, UT 84095 USA

www.ancquest.com
801-280-4434



Virus-free. www.avast.com









Re: Issue with AQ's FamilySearch connection

Gaylon Findlay
 

All:

Just about the time I hit the "Send" button on the previous message, I got a message from FamilySearch that they had fixed this on their side.

So all users who utilize the FamilySearch connection in AQ, both those who use Windows and those who use Mac, should be up and running with the FamilySearch features of AQ.

If you had used these features while FamilySearch had the issue, and if you received error messages, you will still want to use the options I discussed below to restore a backup or reset links to FamilySearch with Check/Repair.

Gaylon



From: "Gaylon Findlay" <gfindlay@...>
To: "AQ-FS" <AQ-FS@groups.io>
Sent: Friday, April 16, 2021 4:06:31 PM
Subject: Re: [AQ-FS] Issue with AQ's FamilySearch connection

For those of you that use Ancestral Quest's direct connection to FamilySearch Family Tree, let me give you an update:

Apparently, FamilySearch made a change last night or this morning that affected a key function in the connection between AQ and FamilySearch. We are working with them to see whether they will be able to correct this on their side, or whether we will need to make a change to Ancestral Quest.

While waiting for their team to evaluate this, we have made some changes to Ancestral Quest that should resolve this. For those of you who are adventurous, we have made a patch available that you can download, which should resolve the issue. This patch is for Windows, and if necessary, we'll make a patch available for Mac likely tomorrow. If you are a Windows user who would like to install the patch, please follow these instructions:

1) Download this patch file from our website:

http://www.inclinesoftware.net/files/Latest16.zip

2) Make sure you have exited Ancestral Quest, as the next step will replace a couple of files which must be closed.

3) Extract the contents of this patch file (there are 2 files: "ancquest.exe" and "AQ.1033lng") into your Ancestral Quest program folder, which is typically:

"C:\Program Files(x86)\Incline Software\Ancestral Quest 16\"

4) Run Ancestral Quest 16. Go to the "Help" menu, then to "About Ancestral Quest". If you have extracted the above 2 files into the correct place, you should see that the date of your copy of Ancestral Quest shows today's date, "4/16/2021".

This patched copy of AQ 16.0.8 should now properly exchange data with FamilySearch Family Tree.

If you had used AQ earlier today to review FamilySearch data in AQ, and had experienced error messages, this means that the links between some individuals in your file and the corresponding individuals in FamilySearch have been broken.

You can fix this in one of two ways:

1) If you had made a very recent backup of your database, simply restore your backup to restore these links.

2 Otherwise, you will now want to run the Database Check/Repair function to reset these links, so that you will be ready to re-link these records to FamilySearch. To do this:

A) Make a backup of your database (always do this before running Check/Repair).

B) Go to the "Tools" menu of Ancestral Quest and select the "Database Check/Repair" tool. Set the option to "Check and Repair", and then run the Check. I believe that the check report will list those individuals whose FamilySearch PIDs were reset, so you'll know which records you can link back up with FamilySearch.

Good luck!

Gaylon Findlay
Incline Software




From: "Paul Johnson" <paulj@...>
To: AQ-FS@groups.io
Sent: Friday, April 16, 2021 11:41:21 AM
Subject: [AQ-FS] Issue with AQ's FamilySearch connection

All:

We have just become aware of an issue with Ancestral Quest's direct connection to FamilySearch Family Tree.

We advise you to hold off using the FamilySearch tools within AQ until we hear that this issue has been resolved.

--

Paul Johnson
Support Technician

Incline Software
PO Box 95543
South Jordan, UT 84095 USA

www.ancquest.com
801-280-4434



Virus-free. www.avast.com














Re: Issue with AQ's FamilySearch connection

Gaylon Findlay
 

For those of you that use Ancestral Quest's direct connection to FamilySearch Family Tree, let me give you an update:

Apparently, FamilySearch made a change last night or this morning that affected a key function in the connection between AQ and FamilySearch. We are working with them to see whether they will be able to correct this on their side, or whether we will need to make a change to Ancestral Quest.

While waiting for their team to evaluate this, we have made some changes to Ancestral Quest that should resolve this. For those of you who are adventurous, we have made a patch available that you can download, which should resolve the issue. This patch is for Windows, and if necessary, we'll make a patch available for Mac likely tomorrow. If you are a Windows user who would like to install the patch, please follow these instructions:

1) Download this patch file from our website:

http://www.inclinesoftware.net/files/Latest16.zip

2) Make sure you have exited Ancestral Quest, as the next step will replace a couple of files which must be closed.

3) Extract the contents of this patch file (there are 2 files: "ancquest.exe" and "AQ.1033lng") into your Ancestral Quest program folder, which is typically:

"C:\Program Files(x86)\Incline Software\Ancestral Quest 16\"

4) Run Ancestral Quest 16. Go to the "Help" menu, then to "About Ancestral Quest". If you have extracted the above 2 files into the correct place, you should see that the date of your copy of Ancestral Quest shows today's date, "4/16/2021".

This patched copy of AQ 16.0.8 should now properly exchange data with FamilySearch Family Tree.

If you had used AQ earlier today to review FamilySearch data in AQ, and had experienced error messages, this means that the links between some individuals in your file and the corresponding individuals in FamilySearch have been broken.

You can fix this in one of two ways:

1) If you had made a very recent backup of your database, simply restore your backup to restore these links.

2 Otherwise, you will now want to run the Database Check/Repair function to reset these links, so that you will be ready to re-link these records to FamilySearch. To do this:

A) Make a backup of your database (always do this before running Check/Repair).

B) Go to the "Tools" menu of Ancestral Quest and select the "Database Check/Repair" tool. Set the option to "Check and Repair", and then run the Check. I believe that the check report will list those individuals whose FamilySearch PIDs were reset, so you'll know which records you can link back up with FamilySearch.

Good luck!

Gaylon Findlay
Incline Software




From: "Paul Johnson" <paulj@...>
To: AQ-FS@groups.io
Sent: Friday, April 16, 2021 11:41:21 AM
Subject: [AQ-FS] Issue with AQ's FamilySearch connection

All:

We have just become aware of an issue with Ancestral Quest's direct connection to FamilySearch Family Tree.

We advise you to hold off using the FamilySearch tools within AQ until we hear that this issue has been resolved.

--

Paul Johnson
Support Technician

Incline Software
PO Box 95543
South Jordan, UT 84095 USA

www.ancquest.com
801-280-4434



Virus-free. www.avast.com









Issue with AQ's FamilySearch connection

Paul Johnson
 

All:

We have just become aware of an issue with Ancestral Quest's direct connection to FamilySearch Family Tree.

We advise you to hold off using the FamilySearch tools within AQ until we hear that this issue has been resolved.

--

Paul Johnson
Support Technician

Incline Software
PO Box 95543
South Jordan, UT 84095 USA

www.ancquest.com
801-280-4434


Virus-free. www.avast.com



ancestral quest and wordperfect

jorgy@...
 

I've used AQ to print descendants charts (books) to wordperfect for a long time. In the last while, AQ has been formatting these chart in WP with "Auto" Style coding. This is not working for me.

Does anyone else ask AQ to print your charts to WordPerfect?

I did try to prepare the chart in AQ using RTF but the pictures didn't come with the document.

Any suggestions?
Karen

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